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4.7 - Excellent

Excellence Industries Commercial Freezers Repair in Fleming Island

2-Years Warranty on Labour & 1-Year Warranty on Original Parts. Certified Appliance Repair Technicians with 7+ Years of Trusted Experience

Free diagnostic with repair

Service Call 150$

Credit avaliable

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(904)217-2520
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Reviews
4.7 - Excellent
The average rating for our Specialists is 4.7, based on 173 reviews

Fix Your Excellence Industries Commercial Freezers in Fleming Island

We diagnose, clean, calibrate, and restore every type of commercial ice maker — reducing downtime and extending equipment life.

Common Commercial Freezers Issues

Freezer Not Reaching or Maintaining Set Temperature
When an Excellence Industries freezer fails to hold proper temperature, the root cause is commonly a refrigerant leak, a failing compressor, a dirty condenser coil, or a defective thermostat. Our technicians perform a full refrigeration circuit inspection, check refrigerant charge, clean the condenser, and test the temperature control system to identify and fix the specific failure point.
Compressor Running Continuously Without Cycling Off
A compressor that runs without shutting off is typically responding to a refrigerant shortage, a blocked condenser, or a faulty thermostat that cannot sense the cabinet has reached set temperature. We check refrigerant levels, inspect condenser airflow, and test the thermostat and defrost system to resolve the issue and prevent compressor burnout.
Excessive Frost or Ice Buildup on Evaporator Coil
Heavy frost accumulation on the evaporator coil restricts airflow and reduces cooling efficiency. In Excellence Industries freezers this is often caused by a failed defrost heater, a faulty defrost timer or control board, or a defrost termination thermostat that has stopped functioning. We identify which component has failed, replace it, manually defrost the coil, and verify the defrost cycle is operating correctly.
Door Gaskets Worn or Leaking Cold Air
Damaged or compressed door gaskets allow warm, humid air to enter the cabinet continuously, forcing the compressor to work harder and causing frost buildup on interior surfaces. We inspect the full perimeter seal on Excellence freezer doors, replace worn gaskets with correct-fit replacements, and confirm the door closes with a proper airtight seal.
Evaporator or Condenser Fan Motor Not Running
Fan motor failures reduce airflow through the refrigeration circuit, causing the cabinet to warm and the compressor to overheat. We test both evaporator and condenser fan motors, check wiring and motor capacitors, and replace the failed motor with a compatible unit to restore proper airflow and system efficiency.
Digital Temperature Control or Thermostat Malfunction
Excellence Industries freezers use electronic temperature controllers that can fail due to power fluctuations, moisture exposure, or component aging. A faulty controller may display incorrect temperatures, fail to trigger the compressor, or lock the unit in a constant-run state. We diagnose the control board or thermostat, and replace the faulty component to restore accurate temperature management.
Refrigerant Leak Causing Warm Cabinet
A refrigerant leak causes a gradual loss of cooling capacity, eventually resulting in a freezer that cannot maintain safe holding temperatures. Our technicians use leak detection equipment to locate the leak in the refrigeration circuit, repair or replace the affected component, recharge the system with the correct refrigerant type and quantity, and verify proper system pressure and temperature.
Unit Not Powering On or Tripping Circuit Breaker
Electrical faults in Excellence Industries freezers can stem from a failed start relay, a shorted compressor, wiring damage, or a faulty power cord. Repeated circuit breaker trips indicate a short or overload condition in the system. We perform a full electrical diagnostic, identify the fault in the power circuit or compressor winding, and replace the defective component to restore normal operation.

Fast. Reliable. Affordable.

Fix Your Excellence Industries Commercial Freezers in Fleming Island

Get Your Excellence Industries Commercial Freezers Fixed Today

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Excellence Industries is an American manufacturer of commercial refrigeration equipment based in Plant City, Florida. With over 70 years of experience in the industry, the company has built its reputation supplying self-contained freezer and refrigerator units to some of the most recognizable names in food retail and hospitality, including Nestlé, Ben & Jerry's, Whole Foods, and Marriott. Their product lineup is centered on glass-top chest freezers, dipping cabinets, upright reach-in freezers, glass-door merchandiser freezers, and display cases designed for ice cream, frozen foods, and grab-and-go applications. Excellence units are purpose-built for retail environments — c-stores, grocery chains, restaurants, and foodservice operations — where product visibility and consistent holding temperatures are critical to sales and food safety. The company manufactures self-contained refrigeration systems, meaning the compressor and condenser are integrated directly into each cabinet, simplifying installation and service. Excellence Industries is particularly well regarded for its ice cream dipping cabinet and glass-door chest freezer lines, which are built to maintain temperatures in high-traffic environments where doors are frequently opened. Their Florida manufacturing heritage gives them a practical understanding of the performance demands placed on refrigeration equipment in hot, humid climates.

Our technicians at Alansy have hands-on experience servicing Excellence Industries commercial freezers across the Jacksonville area, including their glass-door merchandiser units and self-contained chest freezers. We are familiar with the self-contained compressor configurations these units use and stock commonly needed components including compressors, evaporator fan motors, thermostats, and door gaskets. Because Excellence equipment is widely deployed in c-stores, delis, and food retail settings, we understand the operational pressure of keeping these units running continuously. We come prepared to diagnose and resolve issues on the first visit wherever possible.

What our clients say about us

We served more than 100,000 households!
Real feedback from homeowners

Reviews

"Came on time and diagnosed quickly. I decided against repair!!"

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Israel Chandler
2 months ago
Reviews

"The technician was on time, courteous, and fixed my stove quickly. I’m very pleased with the service and would definitely recommend it"

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Stuart Keller
4 months ago
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"Contacted ALANSY LLC to repair our walk-in freezer and walk-in cooler. The technicians in this company are real PROFESSIONALS. They quickly identified the problem and carried out the repairs the next day. Our restaurant did not suffer any losses related to food spoilage. I recommend everyone to turn to this company for help. Great job. Thank you."

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5 months ago
Reviews

"The Walk in cooler in my restaurant is broken. I called Alansy LLC. The technicians arrived very quickly and carried out diagnostics. All technicians are professionals. My LARKIN refrigerator was repaired. I recommend this company to all restaurant and store owners. Everything is just great."

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5 months ago
Reviews

"Andriy was great. He diagnosed the problem in minutes and fixed my fridge in no time. Highly recommend this company"

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6 months ago

When we respond to an Excellence Industries freezer repair call in Jacksonville, FL, we start with a full diagnostic to identify the source of the problem — whether it is a refrigerant leak, a failed compressor, a faulty thermostat, or a worn door gasket. Our technicians inspect the self-contained refrigeration circuit, evaporator coil condition, condenser cleanliness, fan motor operation, and temperature control system. Once the fault is confirmed, we use quality OEM-compatible replacement parts, many of which are carried on our service vehicles. After completing the repair, we verify the unit reaches and holds the correct holding temperature before closing out the job. All repairs are backed by a service warranty.

Our 3-Step Process to Fix Your Appliances

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1

Call Us

Contact our team 24/7 and tell us about your issue

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2

Book Your Service

We’ll connect you with a technician to schedule your repair

3

Get It Fixed

Your appliance will be repaired quickly and professionally

Our 4 Guarantees – Your Peace of Mind

Discover the benefits of choosing Alansy Appliance Repair

Best Value Guarantee

Transparent Pricing, Exceptional Value

We provide competitive rates and upfront pricing with no hidden fees, ensuring your business receives top-notch service at a fair cost

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Best Quality Guarantee

Reliable Repairs with a 2-Year Labour Warranty

All repairs come with a 2-year warranty on labour, giving you confidence in the durability and reliability of our work

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Best Crew Guarantee

Certified Technicians for Commercial Needs

Our team of certified professionals has extensive experience in commercial appliance repairs, ensuring minimal downtime for your business

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Parts Guarantee

1-Year Warranty on Genuine Parts

We use only original replacement parts, all covered by a 1-year warranty to ensure long-term performance and reliability

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FAQ

How much does Excellence Industries freezer repair cost in Jacksonville, FL?

Repair costs depend on the specific fault, the model, and the parts required. We provide a clear upfront estimate after diagnosing the unit before any work begins. Common repairs such as thermostat replacement, door gasket replacement, or condenser fan motor service are typically completed in a single visit at straightforward pricing.

How quickly can Alansy respond to an Excellence Industries freezer breakdown in Jacksonville?

We understand that a failed commercial freezer means product at risk, so we prioritize fast response for commercial clients. In most cases we can schedule a same-day or next-day service call. We serve Jacksonville, Fleming Island, Neptune Beach, Atlantic Beach, Jacksonville Beach, St. Augustine, and surrounding communities throughout Northeast Florida.

Do you carry replacement parts for Excellence Industries freezers?

Our service vehicles are stocked with the OEM-compatible parts most frequently needed for Excellence Industries freezer repairs, including compressors, evaporator and condenser fan motors, thermostats, temperature controllers, and door gaskets. For less common components specific to certain models, we source them promptly to minimize your equipment downtime.

Do you service all Excellence Industries commercial freezer models?

Yes — we service the full range of Excellence Industries commercial freezer configurations, including self-contained chest freezers, glass-door merchandiser freezers, upright reach-in freezers, and dipping cabinets. Whether your unit is in a c-store, restaurant, deli, or food retail setting, our technicians have the experience to diagnose and repair it.

Don’t wait – call our experts and get your appliance fixed today!

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