Professional Commercial Ice Machine Repair
2-Years Warranty on Labour & 1-Year Warranty on Original Parts. Certified Appliance Repair Technicians with 7+ Years of Trusted Experience
Free diagnostic with repair
Service Call 150$
Credit avaliable

Why Commercial Ice Machine Maintenance Matters
Commercial ice machines are a major investment. Treating them as lifecycle assets—rather than “fix it when it breaks”—cuts operating costs and keeps production predictable year-round. A planned maintenance + rapid-repair approach also reduces emergency calls and protects mission-critical service during peak hours.
A strong PM program focuses on the real failure points: routine descaling and sanitizing of the water path and bin; condenser coil cleaning with verified airflow; fresh filtration and water-quality control; and calibration/inspection of thickness probes, thermistors, pumps, valves, and harvest controls. Done on schedule, these steps prevent scale-related freeze-ups, slow harvests, and sanitation issues.
When performance slips, fast diagnostics close the loop. Monitoring ice output, amp draw, and head pressures surfaces inefficiencies early; targeted corrective repairs restore capacity without repeat callbacks. Using OEM-grade parts and keeping service records intact extends compressor and control life, lowers utilities, and preserves warranty coverage.
Installation Considerations for Maximum Performance
Proper installation is the foundation of reliable ice production. Before startup, verify water quality to prevent scale and mineral buildup, confirm ambient temperature and airflow requirements, and plan drainage with adequate fall and access for cleaning. Undercounter and countertop units also need clearance for condenser intake/exhaust and service access.
Small details prevent early failures: level the cabinet precisely, match electrical supply (voltage, phase, amperage) to the nameplate, and pressure-test refrigeration connections where applicable. Our install protocol includes pre-operation sanitation, flow and fill checks, harvest verification, and a performance benchmark so the machine delivers rated output from day one.
Preventative Maintenance: The Science Behind Ice Machine Longevity
Commercial ice equipment runs in harsh conditions—warm kitchens, mineral-laden water, frequent cycling. Without routine care, scale, biofilm, and heat load accelerate wear. Effective PM focuses on the water side (descaling and sanitizing with food-service-approved agents) and the refrigeration/air side (coil cleaning, fan and airflow checks, probe and thermistor calibration, valve and pump inspection).
Seasonal scheduling keeps capacity stable during peak demand. Documented maintenance logs track production rate, amp draw, and pressures to spot drift early and correct it before downtime. This disciplined approach lowers utilities, prevents repeat callbacks, preserves warranty coverage, and extends the life of compressors, pumps, and controls.
Brands We Specialise In
Expert service across leading ice machine manufacturers. We follow factory standards to restore capacity, sanitation, and reliability.
Blue Air
Brema
Cornelius
Follett
Hoshizaki
Howe
ITV Ice Makers
Ice-O-Matic
Icematic
Icetro
Kold-Draft
Koolaire
Manitowoc Ice
Maxx Ice
North Star
Scotsman
Vogt
Ziegra
What We Repair
Service and repair for all commercial ice makers—undercounter, countertop, and modular. Cube, flake, nugget, gourmet.
Full Cube Ice
Half Cube Ice
Crescent Ice
Gourmet / Large Cube
Nugget / Chewable Ice
Chiplet / Chunklet Ice
Flake Ice
Tube Ice
Slurry Ice
Undercounter Ice Makers
Modular Head + Bin
Countertop Ice Dispensers
Ice & Water Dispensers
Hotel Ice Dispensers
Air-Cooled Systems
Water-Cooled Systems
Commercial Ice Machine Specialists
We diagnose, clean, calibrate, and restore every type of commercial ice maker — reducing downtime and extending equipment life.
Common Ice Machine Issues
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Fast. Reliable. Affordable.
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Water Quality Management for Superior Ice Production
Water filtration systems dramatically impact both ice quality and machine longevity. Multi-stage filtration addressing sediment, chlorine, and mineral content produces clearer, better-tasting ice while protecting sensitive components from premature failure.
For businesses in areas with challenging water conditions, specialized filtration systems can address specific contaminants that affect ice clarity, taste, and machine performance. Regular water quality testing as part of maintenance programs ensures your filtration remains effective as municipal water conditions change seasonally.
Energy Efficiency Optimization
Older ice machines can consume significantly more energy than newer, optimized models. Our energy efficiency assessments identify opportunities for reduced operational costs through component upgrades, improved insulation, and optimized cycling programs.
Smart controllers and monitoring systems enable demand-based production scheduling, reducing energy consumption during low-usage periods without sacrificing availability during peak times. These enhancements often pay for themselves through reduced utility costs within months.
What our clients say about us
We served more than 100,000 households!
Real feedback from homeowners
Who we serve
From chef-driven restaurants to high-volume venues and healthcare campuses — we keep professional kitchens, refrigeration, ice, dishrooms, hoods, and on-premise laundries running safely and reliably
Restaurants & Foodservice
- Full-service & fine dining, steakhouses, seafood & sushi
- Italian, Mexican/Tex-Mex, Asian & Indian, Mediterranean/Middle Eastern
- BBQ/smokehouses, diners & buffets, fast casual & QSRSandwich/sub, chicken & wings, burgers, pizzerias
- Cafés, coffee (with kitchen), dessert/patisserie, donut & bagel
- Gelato/ice cream, ramen/noodle/pho, bars/lounges, gastro-pubs
- Smoothie/juice/boba bars
- Mall food courts
- Shared-use / incubator kitchens
- Meal-prep / ready-to-eat facilitiesMeal-kit fulfillment kitchens
- Rotisserie / shawarma / gyro shops
- Breakfast & brunch cafés
- Brewpubs & microbreweries (with kitchens)Winery / distillery tasting rooms (with kitchens)
- Private / social clubs (city clubs
Hospitality & Venues
- Hotels, resorts & inns, conference centers
- Banquet & wedding venues, country/golf clubs, casinos
- Marinas & yacht clubs, lodges & visitor centers
- Museums & zoos, theaters & cinemas
- Stadiums, arenas & sports complexes, family entertainment
- Bowling & skating, theme & amusement parks, pool/beach/ski bars
- Stadium VIP suites / club-level catering
Mobile, Cloud & Catering
- Food trucks & trailers, ghost/cloud kitchens
- Catering companies, commissary/central kitchens
- Film/TV craft services, pop-ups & festival concessions
Retail & Markets
- Supermarkets & groceries, specialty markets, delis
- Butcher & seafood markets, cheese/dairy shops
- Florists (floral coolers), liquor stores (ice), beverage/ice distributors
- Cold-storage warehouses
- Convenience stores with kitchens (C-stores)
- Gas stations with hot-food programs
Education
- K-12 cafeterias & district central kitchens
- Boarding schools, college & university dining
- Fraternity/sorority houses, culinary schools/test kitchens
- After-school programs
- Daycare / preschool kitchens
- Satellite school kitchens (non-central)
Healthcare & Social
- Hospitals, clinics & dialysis/day-rehab
- Rehab centers, assisted living, nursing homes/LTC, hospice
- Soup kitchens & food banks, shelters
- Veterinary clinics (medical cold)
Government & Public Safety
- Corrections, military mess halls
- Fire & police stations, training centers
- Courthouses & municipal buildings (with cafeteria)
- Parks & recreation concessions, community & faith centers
- EMS stations (emergency medical services)
- Veterans centers
Corporate & Industrial
- Corporate cafeterias, business parks/campus dining
- Factory cafeterias, warehouse breakrooms
- Co-working (with cafeteria), HOA & apartment clubhouses
Transportation & Travel
- Airport concessions, airline catering kitchens, FBO/private jet
- Train/bus terminal concessions, rail dining cars
- Rest areas & travel plazas, cruise & marine galleys, ferries
- Airport lounges (clubs)
- Airport employee cafeterias
Production & R&D
- Food production & processing, bottling/beverage plants
- R&D/demo kitchens, ice-cream productio
Laundry & Textile Care
- Laundromats; hotel/resort & healthcare laundries
- PPE laundry (fire), gym/spa/sauna, veterinary & animal shelters
- College athletics, dry cleaners, salon/barbershop, tattoo studios
- Car-wash/detail shops, commercial linen services
Faith-based
- Churches / parishes (fellowship halls, kitchens)
- Mosques
- Synagogues
- Temples (Buddhist / Hindu, etc.)
- Parish schools & seminaries
- Faith retreat centers & camps
- Church cafés / coffee bars
- Funeral repast halls (with kitchen)
Health Department Compliance Support
Commercial ice is considered a food product under health department regulations. Our technicians understand local health codes and can help ensure your equipment meets all requirements during inspections. Documented cleaning schedules and maintenance records provide verification of proper sanitization procedures.
As regulations regarding refrigerants continue to evolve, staying compliant requires specialized knowledge. Our technicians are certified in proper handling and disposal of all refrigerant types, ensuring your business remains environmentally responsible while avoiding potential fines.
For older systems using phased-out refrigerants, we provide conversion solutions that extend equipment life while meeting current environmental standards. This forward-thinking approach prevents unexpected compliance issues that could force emergency equipment replacement.
Our 3-Step Process to Fix Your Appliances
Call Us
Contact our team 24/7 and tell us about your issue
Book Your Service
We’ll connect you with a technician to schedule your repair
Get It Fixed
Your appliance will be repaired quickly and professionally
Our 4 Guarantees – Your Peace of Mind
Discover the benefits of choosing Alansy Appliance Repair
Transparent Pricing, Exceptional Value
We provide competitive rates and upfront pricing with no hidden fees, ensuring your business receives top-notch service at a fair cost
Reliable Repairs with a 2-Year Labour Warranty
All repairs come with a 2-year warranty on labour, giving you confidence in the durability and reliability of our work
Certified Technicians for Commercial Needs
Our team of certified professionals has extensive experience in commercial appliance repairs, ensuring minimal downtime for your business
1-Year Warranty on Genuine Parts
We use only original replacement parts, all covered by a 1-year warranty to ensure long-term performance and reliability
Emergency Planning for Critical Operations
Businesses that depend on continuous ice availability benefit from our emergency planning services. From temporary equipment solutions during extended repairs to priority service agreements guaranteeing response times, we help ensure business continuity regardless of equipment challenges.
Trust the ice machine specialists who understand not just repairs, but the complete operational needs of your business. With our comprehensive approach to commercial ice equipment management, you'll enjoy optimal performance, reduced operating costs, and extended equipment lifespan.






