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4.7 - Excellent

Ice-O-Matic Commercial Ice Machine Repair in Jacksonville

2-Years Warranty on Labour & 1-Year Warranty on Original Parts. Certified Appliance Repair Technicians with 7+ Years of Trusted Experience

Free diagnostic with repair

Service Call 150$

Credit avaliable

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(904)217-2520
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Reviews
4.7 - Excellent
The average rating for our Specialists is 4.7, based on 173 reviews

Commercial Ice Machine Specialists

We diagnose, clean, calibrate, and restore every type of commercial ice maker — reducing downtime and extending equipment life.

Common Commercial Ice Machine Issues

Ice Machine Not Producing Ice
Non-ice production typically stems from frozen evaporator plates, faulty water inlet valves, or low refrigerant levels in your Ice-O-Matic unit. Our Jacksonville technicians diagnose the issue quickly and restore full ice production capacity, minimizing your downtime.
Water Leaking from Ice Machine
Water leaks in Ice-O-Matic machines often result from cracked water lines, damaged drain seals, or clogged drain lines. We inspect all connections and seals, replace worn components, and test the system to ensure proper drainage in your Jacksonville facility.
Ice Machine Making Strange Noises
Grinding or squealing sounds indicate bearing wear, compressor issues, or debris in the bin. Our certified technicians identify the noise source and perform necessary repairs to keep your Ice-O-Matic running quietly and efficiently.
Inconsistent Ice Cube Size or Quality
Irregular ice cubes usually mean your evaporator is malfunctioning, harvest cycle timing is off, or water distribution is uneven. We recalibrate your Ice-O-Matic and replace worn components to ensure consistent quality ice production.
Compressor Overheating
Overheating compressors happen when condenser coils are dirty, airflow is restricted, or refrigerant is low. We clean coils, improve ventilation around your Ice-O-Matic unit, and check refrigerant levels for optimal performance.
Bin Temperature Stays Too Warm
A warm bin indicates thermostat failure, poor insulation, or compressor malfunction in your Ice-O-Matic. Our Jacksonville team tests all temperature sensors and compressor output to restore proper freezing and ice retention.
Water Quality Issues or Cloudy Ice
Cloudy ice and water discoloration suggest mineral buildup or sediment in supply lines. We descale your Ice-O-Matic system, check inlet water filters, and recommend maintenance schedules to maintain pristine ice quality.
Machine Won't Power On or Keep Running
Power issues stem from faulty electrical connections, control board failures, or compressor relay problems. We test all electrical components and replace defective parts to get your Ice-O-Matic back online quickly.

Fast. Reliable. Affordable.

Fix Your Ice-O-Matic Commercial Ice Machine in Jacksonville

Get Your Ice-O-Matic Commercial Ice Machine Fixed Today

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(904)217-2520
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Ice-O-Matic is a leading manufacturer of commercial ice machines and beverage dispensing equipment, headquartered in the United States. Founded in 1926, the company has built a reputation for reliable, durable equipment trusted by restaurants, bars, hotels, and healthcare facilities nationwide. Ice-O-Matic specializes in modular ice makers, nugget ice systems, and combination ice and water dispensers. Their equipment is engineered for high-volume foodservice operations, featuring advanced refrigeration technology and user-friendly controls. The brand dominates the commercial ice machine market due to superior build quality, consistent performance, and extensive dealer support networks. Ice-O-Matic machines are designed for easy maintenance and feature modular components that simplify repairs and parts replacement.

Our technicians bring over 25 years of combined experience servicing Ice-O-Matic equipment across all model lines. We maintain current EPA and refrigeration certifications required for commercial cooling systems. Our team is factory-trained on Ice-O-Matic diagnostics and repair procedures, ensuring proper troubleshooting of compressors, condenser coils, and control boards. We stock genuine OEM Ice-O-Matic replacement parts, including evaporators, water pumps, and electronic components. This inventory ensures minimal downtime for your operation. We understand the critical nature of ice machine availability in foodservice environments and prioritize rapid, accurate repairs.

What our clients say about us

We served more than 100,000 households!
Real feedback from homeowners

Reviews

"Came on time and diagnosed quickly. I decided against repair!!"

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Israel Chandler
2 months ago
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"The technician was on time, courteous, and fixed my stove quickly. I’m very pleased with the service and would definitely recommend it"

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Stuart Keller
4 months ago
Reviews

"Contacted ALANSY LLC to repair our walk-in freezer and walk-in cooler. The technicians in this company are real PROFESSIONALS. They quickly identified the problem and carried out the repairs the next day. Our restaurant did not suffer any losses related to food spoilage. I recommend everyone to turn to this company for help. Great job. Thank you."

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5 months ago
Reviews

"The Walk in cooler in my restaurant is broken. I called Alansy LLC. The technicians arrived very quickly and carried out diagnostics. All technicians are professionals. My LARKIN refrigerator was repaired. I recommend this company to all restaurant and store owners. Everything is just great."

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5 months ago
Reviews

"Andriy was great. He diagnosed the problem in minutes and fixed my fridge in no time. Highly recommend this company"

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6 months ago

Our Ice-O-Matic repair process begins with comprehensive diagnostic testing to identify root causes—whether mechanical, electrical, or refrigeration-related. We verify equipment specifications and access current service bulletins to ensure accurate troubleshooting. Once diagnosed, we source genuine OEM parts from our inventory or authorized distributors, maintaining equipment integrity and warranty protection. Our technicians perform systematic repairs following manufacturer protocols. After repair completion, we calibrate ice thickness, water temperature, and cycle settings to factory specifications. All repairs include a service warranty covering parts and labor. We provide documentation of completed work and maintenance recommendations to prevent future issues.

Our 3-Step Process to Fix Your Appliances

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1

Call Us

Contact our team 24/7 and tell us about your issue

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2

Book Your Service

We’ll connect you with a technician to schedule your repair

3

Get It Fixed

Your appliance will be repaired quickly and professionally

Our 4 Guarantees – Your Peace of Mind

Discover the benefits of choosing Alansy Appliance Repair

Best Value Guarantee

Transparent Pricing, Exceptional Value

We provide competitive rates and upfront pricing with no hidden fees, ensuring your business receives top-notch service at a fair cost

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Best Quality Guarantee

Reliable Repairs with a 2-Year Labour Warranty

All repairs come with a 2-year warranty on labour, giving you confidence in the durability and reliability of our work

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Best Crew Guarantee

Certified Technicians for Commercial Needs

Our team of certified professionals has extensive experience in commercial appliance repairs, ensuring minimal downtime for your business

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Parts Guarantee

1-Year Warranty on Genuine Parts

We use only original replacement parts, all covered by a 1-year warranty to ensure long-term performance and reliability

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FAQ

How fast can you respond to Ice-O-Matic emergencies in Jacksonville?

We offer same-day emergency service for Jacksonville commercial clients. Most calls receive technician dispatch within 2-4 hours during business hours, ensuring minimal ice production downtime for restaurants and bars.

Do you stock Ice-O-Matic parts locally in Jacksonville?

Yes, we maintain a full inventory of Ice-O-Matic replacement parts including compressors, water valves, and harvest motors. Same-day parts availability prevents extended repairs for Jacksonville businesses.

What's typical pricing for Ice-O-Matic service calls in Jacksonville?

Service calls in Jacksonville typically run $150-250 plus parts. We provide upfront pricing before repairs begin and offer maintenance plans that reduce emergency call frequency by 60% annually.

Can you service all Ice-O-Matic commercial models?

We service the complete Ice-O-Matic lineup including cube, flake, and nugget machines from their commercial series. Our Jacksonville team handles models from compact undercounter units to high-volume floor models.

Don’t wait – call our experts and get your appliance fixed today!

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