Need help with an existing repair, warranty, rescheduling, or a part that’s currently on order? Our Technical Support team is here to help.

Call Technical Support:
Phone:+1 (904) 664-9191

If you’re experiencing an issue after a recent repair, call Technical Support. We’ll review your service details and advise the next steps.

Warranty coverage:
1-Year Warranty on Labour 6-Month Warranty on Parts
Technical Support: +1 (904) 664-9191

Waiting for PartsIf your repair requires a part that is currently on order, we will contact you as soon as the part arrives to schedule the next step.

Service address (street, city, ZIP code)
‍Best callback phone numberAppliance details: brand and model number (and serial number, if available)
‍Brief description of the issue: what’s happening, when it started, any error codes, unusual sounds, leaks, or smells
‍Job / invoice number (if available) and the date of the last technician visit
Photos or a short video of the issue (keep them ready on your phone in case we ask)If you’re calling about a part on order: what part is being ordered (if you know) and where the repair was left at during the last visit