Hoshizaki Commercial Ice Machine Repair in Jacksonville

Hoshizaki Electric Company was established in February 1947 in Nagoya, Japan by Shigetoshi Sakamoto. The company's early product range included vehicle horns, stoves, and refrigerators before Hoshizaki sold its first foodservice product — a juice vending machine — in 1957. In 1964, the company developed Japan's first automated ice machine, establishing a specialization that would define the brand globally. With over 75 years of manufacturing experience and more than 40 years serving the North American market, Hoshizaki operates two modern production facilities in Peachtree City and Griffin, Georgia. Their commercial ice machine lineup spans cubed ice, cubelet ice, and flaked ice machines alongside reach-in refrigerators, freezers, prep equipment, and remote condensing units. Hoshizaki's crescent-shaped cube — produced by a unique cell-by-cell freezing method — is a recognized product in the industry, valued for its slow melt rate and clear appearance in beverage applications. Hoshizaki equipment is a staple of restaurant, hotel, bar, and institutional foodservice operations across North America.

Our technicians have serviced Hoshizaki ice machines for over 10 years, working across their cube, cubelet, and flake ice lines including undercounter, modular, and remote condenser configurations. We are trained on Hoshizaki's cell-by-cell freezing technology and understand the evaporator geometry, harvest cycle logic, and water curtain systems specific to their machines. We stock genuine Hoshizaki OEM parts — including harvest valves, control boards, water pump assemblies, and evaporator components — for same-day or next-day repairs across the most common models in their lineup.

We begin every Hoshizaki repair with a diagnostic that evaluates refrigerant pressures, freeze cycle timing, harvest valve operation, and control board outputs. Hoshizaki's cell-by-cell evaporator design requires precise evaluation of individual cell formation to distinguish refrigerant faults from water system or harvest timing issues. Once the root cause is confirmed, we install OEM replacement parts and recalibrate the unit to factory freeze and harvest cycle parameters. We run multiple production cycles before sign-off to confirm ice shape, clarity, and output rate. All repairs carry a 90-day labor warranty.