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4.7 - Excellent

Howard-McCray Commercial Freezers Repair in Lakeside

2-Years Warranty on Labour & 1-Year Warranty on Original Parts. Certified Appliance Repair Technicians with 7+ Years of Trusted Experience

Free diagnostic with repair

Service Call 150$

Credit avaliable

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(904)217-2520
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Reviews
4.7 - Excellent
The average rating for our Specialists is 4.7, based on 173 reviews

Fix Your Howard-McCray Commercial Freezers in Lakeside

We diagnose, clean, calibrate, and restore every type of commercial ice maker — reducing downtime and extending equipment life.

Common Commercial Freezers Issues

Display Case Not Maintaining Product Temperature
When a Howard-McCray display freezer fails to hold correct product temperature, the cause is typically a refrigerant leak, a blocked evaporator coil due to failed defrost, or a failing compressor. In open-display cases, a disrupted air curtain can also allow ambient warm air to reach the product zone. We inspect the full refrigeration circuit, defrost system, and air curtain configuration to identify and resolve the root cause.
Heavy Frost or Ice Buildup on Evaporator Coil
Frost accumulation on the evaporator is one of the most common issues in Howard-McCray display freezers. It is caused by a failed defrost heater, a malfunctioning defrost timer or controller, or a defrost termination thermostat that has stopped working. We identify the failed defrost component, replace it, manually clear the ice buildup, and confirm the defrost cycle is operating correctly.
Anti-Sweat Door Heater Circuit Failure
Howard-McCray reach-in display freezers use electric anti-sweat heaters embedded in the door frame and mullions to prevent condensation in humid environments. When these heaters fail, condensation and frost form on door frames and glass, obscuring product visibility. We test the anti-sweat heater circuit, identify failed heater elements or wiring faults, and restore the system to prevent moisture buildup.
Condensation on Glass Doors Reducing Product Visibility
Persistent fogging or condensation on glass door freezer cases can result from failed door heater wires, worn door gaskets allowing humid air infiltration, or glass units with broken internal seals. In Florida's humidity, this problem is especially pronounced. We inspect the door heater circuit, gasket condition, and glass assembly to identify the cause and restore a clear, frost-free display surface.
Evaporator Fan Motor Failure Causing Temperature Stratification
Evaporator fan failure in Howard-McCray display cases disrupts the air curtain in open cases or the internal air circulation in reach-in models, causing uneven product temperatures and accelerated frost accumulation on the coil. We test the fan motor, blade assembly, and wiring, and replace failed components with compatible parts to restore uniform airflow and temperature distribution.
Case Controller or Electronic Thermostat Malfunction
Electronic case controllers in Howard-McCray display freezers can develop faults from power surges, moisture exposure, or component aging, resulting in error codes, incorrect temperature readings, or failure to trigger refrigeration cycles. We diagnose the controller and associated sensors, replace the defective component, and verify correct temperature management before completing the service call.
Refrigerant Leak Causing Gradual Loss of Cooling
A refrigerant leak in a display freezer causes a progressive rise in product temperature that may not be immediately obvious in a large case. Our technicians use electronic leak detectors to locate the source in the refrigeration circuit, repair or replace the affected component, recharge the system to the manufacturer's specification, and verify correct operating pressures.
Door Hinges, Closers, or Gaskets Failing on Reach-In Cases
Heavy door traffic in retail environments causes door hinges and closers to wear on Howard-McCray reach-in freezers, resulting in doors that do not close fully or seal uniformly. Combined with worn gaskets, this allows significant warm air infiltration. We inspect the complete door assembly, replace worn hinges, closers, and gaskets, and confirm each door closes and seals correctly under normal operating conditions.

Fast. Reliable. Affordable.

Fix Your Howard-McCray Commercial Freezers in Lakeside

Get Your Howard-McCray Commercial Freezers Fixed Today

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Howard-McCray is an American commercial refrigeration manufacturer with deep roots in the industry. The Howard side of the company was founded in 1949 by Albert Fogel in Philadelphia, PA, while the McCray heritage dates to 1887 in Kendallville, Indiana. The two lineages merged in 1975 when Albert Fogel acquired the McCray brand and combined operations into a single Philadelphia facility. The combined company has been manufacturing commercial display cases and merchandising freezers ever since. Howard-McCray specializes in refrigerated and frozen food display cases for retail and foodservice applications, including open multideck display cases, glass-door reach-in freezers, frozen food merchandising cases, coffin-style open display freezers, and island cases. Their equipment is designed specifically for supermarkets, grocery stores, convenience stores, and large-format food retail environments where product visibility and continuous open-display performance are essential. Howard-McCray display freezers are built to handle heavy door-open traffic or open-display conditions, maintaining consistent product temperatures while maximizing merchandise visibility. Their cases are widely used for displaying frozen entrees, ice cream, and frozen novelty items in retail settings. The brand's long manufacturing history in Philadelphia gives it a reputation for solid construction and serviceability.

Our technicians at Alansy have hands-on experience servicing Howard-McCray commercial display freezers and merchandising cases throughout the Jacksonville area. We are familiar with the refrigeration systems used in their reach-in and open-display configurations, including the evaporator assemblies, anti-sweat heater circuits, defrost systems, and case controller configurations. We stock commonly needed components for Howard-McCray case repairs and understand the operational demands these units face in continuous retail environments where temperature consistency directly affects product presentation.

What our clients say about us

We served more than 100,000 households!
Real feedback from homeowners

Reviews

"Came on time and diagnosed quickly. I decided against repair!!"

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Israel Chandler
2 months ago
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"The technician was on time, courteous, and fixed my stove quickly. I’m very pleased with the service and would definitely recommend it"

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Stuart Keller
4 months ago
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"Contacted ALANSY LLC to repair our walk-in freezer and walk-in cooler. The technicians in this company are real PROFESSIONALS. They quickly identified the problem and carried out the repairs the next day. Our restaurant did not suffer any losses related to food spoilage. I recommend everyone to turn to this company for help. Great job. Thank you."

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5 months ago
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"The Walk in cooler in my restaurant is broken. I called Alansy LLC. The technicians arrived very quickly and carried out diagnostics. All technicians are professionals. My LARKIN refrigerator was repaired. I recommend this company to all restaurant and store owners. Everything is just great."

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5 months ago
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"Andriy was great. He diagnosed the problem in minutes and fixed my fridge in no time. Highly recommend this company"

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6 months ago

When Alansy responds to a Howard-McCray display freezer repair in Jacksonville, FL, we begin with an on-site diagnostic covering the refrigeration circuit, defrost system, anti-sweat door heaters, evaporator fan assembly, and electronic case controller. Howard-McCray display cases require particular attention to the defrost and anti-sweat systems because failures in these areas cause frost buildup and condensation that affect both product safety and retail display quality. We source compatible replacement parts promptly, complete the repair, and verify that the case holds correct product temperature and operates the defrost and anti-sweat cycles correctly before signing off.

Our 3-Step Process to Fix Your Appliances

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Call Us

Contact our team 24/7 and tell us about your issue

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2

Book Your Service

We’ll connect you with a technician to schedule your repair

3

Get It Fixed

Your appliance will be repaired quickly and professionally

Our 4 Guarantees – Your Peace of Mind

Discover the benefits of choosing Alansy Appliance Repair

Best Value Guarantee

Transparent Pricing, Exceptional Value

We provide competitive rates and upfront pricing with no hidden fees, ensuring your business receives top-notch service at a fair cost

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Best Quality Guarantee

Reliable Repairs with a 2-Year Labour Warranty

All repairs come with a 2-year warranty on labour, giving you confidence in the durability and reliability of our work

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Best Crew Guarantee

Certified Technicians for Commercial Needs

Our team of certified professionals has extensive experience in commercial appliance repairs, ensuring minimal downtime for your business

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Parts Guarantee

1-Year Warranty on Genuine Parts

We use only original replacement parts, all covered by a 1-year warranty to ensure long-term performance and reliability

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FAQ

How much does Howard-McCray display freezer repair cost in Jacksonville, FL?

Repair costs depend on the fault type, the case configuration, and the parts required. We provide a clear upfront estimate after completing the diagnostic before any repair work begins. Repairs such as door heater circuit restoration, gasket replacement, or fan motor service are typically completed in a single visit.

How quickly can Alansy respond to a Howard-McCray freezer case breakdown?

We understand that a failed display freezer case affects both product safety and sales floor performance, so we prioritize fast response. In most cases we can schedule a same-day or next-day service call. We serve Jacksonville, Fleming Island, Neptune Beach, Atlantic Beach, Jacksonville Beach, St. Augustine, and surrounding communities throughout Northeast Florida.

Do you carry replacement parts for Howard-McCray commercial freezer cases?

Our service vehicles carry the OEM-compatible parts most frequently needed for Howard-McCray display case repairs, including evaporator fan motors, defrost heaters, anti-sweat heater elements, thermostats, and door gaskets. For less common parts specific to certain case configurations, we source them promptly to minimize your downtime.

Do you service all Howard-McCray commercial freezer case models?

Yes — we service the full range of Howard-McCray commercial freezer configurations, including reach-in display cases, open multideck merchandising cases, coffin-style island cases, and glass-door freezer cases. Whether your case is installed in a grocery store, convenience store, or foodservice operation in Jacksonville or nearby areas, our technicians can handle the repair.

Don’t wait – call our experts and get your appliance fixed today!

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