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4.7 - Excellent

Ice-O-Matic Commercial Ice Machine Repair in Fernandina Beach

2-Years Warranty on Labour & 1-Year Warranty on Original Parts. Certified Appliance Repair Technicians with 7+ Years of Trusted Experience

Free diagnostic with repair

Service Call 150$

Credit avaliable

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(904)217-2520
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Reviews
4.7 - Excellent
The average rating for our Specialists is 4.7, based on 173 reviews

Commercial Ice Machine Specialists

We diagnose, clean, calibrate, and restore every type of commercial ice maker — reducing downtime and extending equipment life.

Common Commercial Ice Machine Issues

Ice-O-Matic Not Producing Ice
Check water supply line connections and ensure water pressure meets minimum 20 PSI requirement. Verify the inlet water valve isn't clogged or frozen. If water flows but no ice forms, the evaporator may need cleaning or the compressor could be failing—professional service is recommended.
Ice Cubes Are Too Small or Hollow
Hollow ice indicates inadequate water fill time or low water pressure. Inspect and clean the water distribution tube and inlet screen. Adjust water level settings in the machine's controls. If problems persist, the water valve or float switch may require replacement.
Ice Machine Leaking Water
Water leaks often stem from cracked drain lines, loose fittings, or a clogged drain. Inspect all visible connections and tighten as needed. Check that the drain pan isn't overflowing. Persistent leaks may indicate a failed water seal or internal component damage requiring professional repair.
Machine Cycles On and Off Repeatedly
Constant cycling suggests a faulty thermostat, defective compressor, or low refrigerant levels. Verify the machine isn't in a room exceeding 90°F ambient temperature. Clean the condenser coils to improve cooling efficiency. A technician should diagnose the exact electrical or refrigeration issue.
Compressor Running But No Ice Production
This indicates a refrigeration system problem—likely low refrigerant, failed expansion valve, or kinked refrigerant lines. The compressor may be running but unable to cool the evaporator properly. Shut down the machine and contact a certified technician to avoid further damage and perform a proper refrigerant charge.
Ice Machine Making Loud Noises
Grinding or squealing sounds typically indicate a failing compressor, worn fan motor bearings, or loose components. Check for vibration and ensure the machine is level and properly mounted. Rattling may stem from loose screws or a failing pump. Professional inspection is needed to prevent complete mechanical failure.
Frozen Water Line or Freeze-Up Condition
Freezing occurs when ambient temperature drops below 50°F or if the machine is in a cold space. Ice-O-Matic units operate best at 70-90°F. Ensure proper ventilation around the machine and consider relocating if in an unheated area. Install a freeze protection kit if required for your Fernandina Beach location.
Dirty or Discolored Ice
Run a cleaning cycle using approved Ice-O-Matic cleaning solution to remove mineral buildup and mold. Inspect and replace the inlet water filter. Verify your water supply isn't contaminated. For persistent issues, professional deep cleaning and possible water system treatment may be necessary.

Fast. Reliable. Affordable.

Fix Your Ice-O-Matic Commercial Ice Machine in Fernandina Beach

Get Your Ice-O-Matic Commercial Ice Machine Fixed Today

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(904)217-2520
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Ice-O-Matic is a leading manufacturer of commercial ice machines and beverage dispensing equipment, headquartered in the United States. Founded in 1926, the company has built a reputation for reliable, durable equipment trusted by restaurants, bars, hotels, and healthcare facilities nationwide. Ice-O-Matic specializes in modular ice makers, nugget ice systems, and combination ice and water dispensers. Their equipment is engineered for high-volume foodservice operations, featuring advanced refrigeration technology and user-friendly controls. The brand dominates the commercial ice machine market due to superior build quality, consistent performance, and extensive dealer support networks. Ice-O-Matic machines are designed for easy maintenance and feature modular components that simplify repairs and parts replacement.

Our technicians bring over 25 years of combined experience servicing Ice-O-Matic equipment across all model lines. We maintain current EPA and refrigeration certifications required for commercial cooling systems. Our team is factory-trained on Ice-O-Matic diagnostics and repair procedures, ensuring proper troubleshooting of compressors, condenser coils, and control boards. We stock genuine OEM Ice-O-Matic replacement parts, including evaporators, water pumps, and electronic components. This inventory ensures minimal downtime for your operation. We understand the critical nature of ice machine availability in foodservice environments and prioritize rapid, accurate repairs.

What our clients say about us

We served more than 100,000 households!
Real feedback from homeowners

Reviews

"Came on time and diagnosed quickly. I decided against repair!!"

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Israel Chandler
2 months ago
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"The technician was on time, courteous, and fixed my stove quickly. I’m very pleased with the service and would definitely recommend it"

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Stuart Keller
4 months ago
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"Contacted ALANSY LLC to repair our walk-in freezer and walk-in cooler. The technicians in this company are real PROFESSIONALS. They quickly identified the problem and carried out the repairs the next day. Our restaurant did not suffer any losses related to food spoilage. I recommend everyone to turn to this company for help. Great job. Thank you."

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5 months ago
Reviews

"The Walk in cooler in my restaurant is broken. I called Alansy LLC. The technicians arrived very quickly and carried out diagnostics. All technicians are professionals. My LARKIN refrigerator was repaired. I recommend this company to all restaurant and store owners. Everything is just great."

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5 months ago
Reviews

"Andriy was great. He diagnosed the problem in minutes and fixed my fridge in no time. Highly recommend this company"

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6 months ago

Our Ice-O-Matic repair process begins with comprehensive diagnostic testing to identify root causes—whether mechanical, electrical, or refrigeration-related. We verify equipment specifications and access current service bulletins to ensure accurate troubleshooting. Once diagnosed, we source genuine OEM parts from our inventory or authorized distributors, maintaining equipment integrity and warranty protection. Our technicians perform systematic repairs following manufacturer protocols. After repair completion, we calibrate ice thickness, water temperature, and cycle settings to factory specifications. All repairs include a service warranty covering parts and labor. We provide documentation of completed work and maintenance recommendations to prevent future issues.

Our 3-Step Process to Fix Your Appliances

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1

Call Us

Contact our team 24/7 and tell us about your issue

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2

Book Your Service

We’ll connect you with a technician to schedule your repair

3

Get It Fixed

Your appliance will be repaired quickly and professionally

Our 4 Guarantees – Your Peace of Mind

Discover the benefits of choosing Alansy Appliance Repair

Best Value Guarantee

Transparent Pricing, Exceptional Value

We provide competitive rates and upfront pricing with no hidden fees, ensuring your business receives top-notch service at a fair cost

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Best Quality Guarantee

Reliable Repairs with a 2-Year Labour Warranty

All repairs come with a 2-year warranty on labour, giving you confidence in the durability and reliability of our work

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Best Crew Guarantee

Certified Technicians for Commercial Needs

Our team of certified professionals has extensive experience in commercial appliance repairs, ensuring minimal downtime for your business

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Parts Guarantee

1-Year Warranty on Genuine Parts

We use only original replacement parts, all covered by a 1-year warranty to ensure long-term performance and reliability

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FAQ

How quickly can you respond to Ice-O-Matic repair calls in Fernandina Beach?

We typically respond to emergency ice machine repairs within 2-4 hours in Fernandina Beach and surrounding Nassau County areas. Same-day service is often available for urgent situations affecting your restaurant or bar operations. Call immediately to confirm availability and scheduling.

Do you stock Ice-O-Matic parts locally or order them?

We maintain common Ice-O-Matic replacement parts in inventory including water valves, compressors, and evaporators for faster repairs. Specialty components are usually ordered within 24 hours. Emergency parts are available through expedited shipping when needed for critical breakdowns.

What's the typical cost range for Ice-O-Matic repairs in Fernandina Beach?

Service calls typically range $150-300 plus parts. Minor repairs like valve replacement cost $200-500, while compressor work runs $600-1,200. We provide detailed quotes before starting work. Regular maintenance plans offer discounted rates and help prevent costly emergency repairs.

How often should Ice-O-Matic machines be serviced?

Professional cleaning and inspection should occur every 6 months, or quarterly in high-volume operations. Monthly filter changes and daily cleaning extend machine life and maintain ice quality. Fernandina Beach's coastal humidity makes regular maintenance especially important to prevent corrosion and mold growth.

Don’t wait – call our experts and get your appliance fixed today!

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