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4.7 - Excellent

Ice-O-Matic Commercial Ice Machine Repair in Neptune Beach

2-Years Warranty on Labour & 1-Year Warranty on Original Parts. Certified Appliance Repair Technicians with 7+ Years of Trusted Experience

Free diagnostic with repair

Service Call 150$

Credit avaliable

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(904)217-2520
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Reviews
4.7 - Excellent
The average rating for our Specialists is 4.7, based on 173 reviews

Commercial Ice Machine Specialists

We diagnose, clean, calibrate, and restore every type of commercial ice maker — reducing downtime and extending equipment life.

Common Commercial Ice Machine Issues

Ice Machine Not Producing Ice
Check if water supply is connected and the inlet valve is open. If water flow is present, the evaporator may be frozen or the refrigeration compressor has failed. Our Neptune Beach technicians can diagnose and repair compressor issues or defrost the system within hours.
Cloudy or Off-Tasting Ice
Cloudy ice typically indicates mineral buildup in the evaporator or water quality issues. We recommend descaling your Ice-O-Matic machine monthly using approved cleaning solutions. Neptune Beach's water hardness may require more frequent maintenance.
Ice Machine Leaking Water
Water leaks often stem from clogged drain lines or cracked drain pans. The condensate pump may also be failing. Our technicians will inspect seals, pumps, and drain lines to prevent water damage to your Neptune Beach establishment.
Compressor Running Continuously
Continuous compressor operation suggests low refrigerant levels, dirty condenser coils, or a faulty thermostat. High ambient temperatures in Neptune Beach summers worsen this issue. We'll check refrigerant charge and clean coils for optimal efficiency.
Ice Cubes Too Small or Inconsistent Size
Undersized ice indicates low water pressure, a malfunctioning water level control, or inadequate refrigeration. Check your water pressure meets Ice-O-Matic specifications. Our Neptune Beach service team can adjust controls or repair the water inlet system.
Machine Making Loud Noises
Grinding, rattling, or squealing noises suggest loose components, fan blade issues, or compressor problems. Don't ignore these sounds as they indicate urgent repair needs. Contact our Neptune Beach team immediately to prevent further damage.
Ice Bin Overflowing or Underfilling
Overflow occurs when the harvest cycle doesn't activate properly due to faulty sensors or electrical issues. Underfilling suggests inadequate ice production. We'll test sensors and calibrate the harvest control board at your Neptune Beach location.
Electrical Issues or Machine Won't Start
Check power supply and circuit breaker first. If the machine won't power on, the control board or main switch may be defective. Our certified Neptune Beach technicians diagnose electrical faults and replace components quickly.

Fast. Reliable. Affordable.

Fix Your Ice-O-Matic Commercial Ice Machine in Neptune Beach

Get Your Ice-O-Matic Commercial Ice Machine Fixed Today

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(904)217-2520
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Ice-O-Matic is a leading manufacturer of commercial ice machines and beverage dispensing equipment, headquartered in the United States. Founded in 1926, the company has built a reputation for reliable, durable equipment trusted by restaurants, bars, hotels, and healthcare facilities nationwide. Ice-O-Matic specializes in modular ice makers, nugget ice systems, and combination ice and water dispensers. Their equipment is engineered for high-volume foodservice operations, featuring advanced refrigeration technology and user-friendly controls. The brand dominates the commercial ice machine market due to superior build quality, consistent performance, and extensive dealer support networks. Ice-O-Matic machines are designed for easy maintenance and feature modular components that simplify repairs and parts replacement.

Our technicians bring over 25 years of combined experience servicing Ice-O-Matic equipment across all model lines. We maintain current EPA and refrigeration certifications required for commercial cooling systems. Our team is factory-trained on Ice-O-Matic diagnostics and repair procedures, ensuring proper troubleshooting of compressors, condenser coils, and control boards. We stock genuine OEM Ice-O-Matic replacement parts, including evaporators, water pumps, and electronic components. This inventory ensures minimal downtime for your operation. We understand the critical nature of ice machine availability in foodservice environments and prioritize rapid, accurate repairs.

What our clients say about us

We served more than 100,000 households!
Real feedback from homeowners

Reviews

"Came on time and diagnosed quickly. I decided against repair!!"

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Israel Chandler
2 months ago
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"The technician was on time, courteous, and fixed my stove quickly. I’m very pleased with the service and would definitely recommend it"

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Stuart Keller
4 months ago
Reviews

"Contacted ALANSY LLC to repair our walk-in freezer and walk-in cooler. The technicians in this company are real PROFESSIONALS. They quickly identified the problem and carried out the repairs the next day. Our restaurant did not suffer any losses related to food spoilage. I recommend everyone to turn to this company for help. Great job. Thank you."

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5 months ago
Reviews

"The Walk in cooler in my restaurant is broken. I called Alansy LLC. The technicians arrived very quickly and carried out diagnostics. All technicians are professionals. My LARKIN refrigerator was repaired. I recommend this company to all restaurant and store owners. Everything is just great."

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5 months ago
Reviews

"Andriy was great. He diagnosed the problem in minutes and fixed my fridge in no time. Highly recommend this company"

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6 months ago

Our Ice-O-Matic repair process begins with comprehensive diagnostic testing to identify root causes—whether mechanical, electrical, or refrigeration-related. We verify equipment specifications and access current service bulletins to ensure accurate troubleshooting. Once diagnosed, we source genuine OEM parts from our inventory or authorized distributors, maintaining equipment integrity and warranty protection. Our technicians perform systematic repairs following manufacturer protocols. After repair completion, we calibrate ice thickness, water temperature, and cycle settings to factory specifications. All repairs include a service warranty covering parts and labor. We provide documentation of completed work and maintenance recommendations to prevent future issues.

Our 3-Step Process to Fix Your Appliances

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1

Call Us

Contact our team 24/7 and tell us about your issue

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2

Book Your Service

We’ll connect you with a technician to schedule your repair

3

Get It Fixed

Your appliance will be repaired quickly and professionally

Our 4 Guarantees – Your Peace of Mind

Discover the benefits of choosing Alansy Appliance Repair

Best Value Guarantee

Transparent Pricing, Exceptional Value

We provide competitive rates and upfront pricing with no hidden fees, ensuring your business receives top-notch service at a fair cost

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Best Quality Guarantee

Reliable Repairs with a 2-Year Labour Warranty

All repairs come with a 2-year warranty on labour, giving you confidence in the durability and reliability of our work

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Best Crew Guarantee

Certified Technicians for Commercial Needs

Our team of certified professionals has extensive experience in commercial appliance repairs, ensuring minimal downtime for your business

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Parts Guarantee

1-Year Warranty on Genuine Parts

We use only original replacement parts, all covered by a 1-year warranty to ensure long-term performance and reliability

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FAQ

How quickly can you service my Ice-O-Matic in Neptune Beach?

We offer same-day emergency repair service for Neptune Beach commercial clients. Most standard repairs are completed within 2-4 hours. Call us immediately for ice machine failures affecting your business operations.

Do you stock Ice-O-Matic parts locally in Neptune Beach?

Yes, we maintain an inventory of common Ice-O-Matic replacement parts at our Neptune Beach facility. For specialized components, we can order directly from the manufacturer with next-day delivery to minimize downtime.

What's the typical cost of Ice-O-Matic repair in Neptune Beach?

Service calls typically run $85-$150 plus parts. Compressor repairs average $400-$800, while simple fixes like drain line cleaning cost $100-$200. We provide free estimates before starting any work in Neptune Beach.

Does Ice-O-Matic offer preventive maintenance plans?

Yes, scheduled maintenance prevents costly breakdowns by keeping your machine clean and running efficiently. We recommend quarterly service for Neptune Beach's humid climate. Ask about our maintenance packages tailored to your usage volume.

Don’t wait – call our experts and get your appliance fixed today!

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