In many True models, especially in commercial settings, this issue often stems from a dirty condenser coil or a blocked airflow path. True units use powerful fans and forced-air systems, and when airflow is restricted, the unit can't maintain proper temperature. Regular coil cleaning and checking fan operation are essential to restore performance.

Unlike basic residential units, True refrigerators rely on highly responsive thermostats and digital controllers. If you notice the temperature swinging by several degrees, the issue could be a failing temperature probe or a malfunctioning electronic controller. Replacing the sensor or updating the firmware (for digital models) typically stabilizes the temperature.

If your True fridge runs continuously without shutting down, it may be due to improper door sealing or a defrost system failure. True doors are heavy and depend on precise gasket alignment. A broken door hinge, worn-out gasket, or failed defrost timer can cause the compressor to overwork, leading to increased energy use and premature wear.

True refrigerators are designed to defrost automatically. However, if the defrost timer or heater malfunctions, thick frost can accumulate on the evaporator coils, blocking airflow and causing cooling issues. This is common in high-humidity environments like restaurant kitchens. Replacing the faulty defrost component and fully defrosting the unit are standard procedures.

Water leaking or pooling at the bottom of the cabinet typically indicates a clogged or frozen drain line. In True units, the defrost system routes water through a drain tube to an evaporation pan. If the tube is blocked, water backs up inside the fridge. Clearing the drain line and ensuring the unit is level usually solves the issue.