4.7 - Excellent
True Refrigerator Repair
1-Year Warranty on Labour & 6-Month Warranty on Original Parts. Certified Appliance Repair Technicians with 7+ Years of Trusted Experience
24/7 Service Available
Up-Front Price Quotes
1-Year Labour Guarantee
6-Month Parts Warranty
24/7 Service Available
Up-Front Price Quotes
1-Year Labour Guarantee
6-Month Parts Warranty
24/7 Service Available
Up-Front Price Quotes
1-Year Labour Guarantee
6-Month Parts Warranty
24/7 Service Available
Up-Front Price Quotes
1-Year Labour Guarantee
6-Month Parts Warranty
4.7 - Excellent
The average rating for our Specialists is 4.7, based on 173 reviews
Common Refrigerator Issues
Refrigerator Not Cooling Even Though the Compressor Runs
In many True models, especially in commercial settings, this issue often stems from a dirty condenser coil or a blocked airflow path. True units use powerful fans and forced-air systems, and when airflow is restricted, the unit can't maintain proper temperature. Regular coil cleaning and checking fan operation are essential to restore performance.
Temperature Fluctuations During the Day
Unlike basic residential units, True refrigerators rely on highly responsive thermostats and digital controllers. If you notice the temperature swinging by several degrees, the issue could be a failing temperature probe or a malfunctioning electronic controller. Replacing the sensor or updating the firmware (for digital models) typically stabilizes the temperature.
Unit Keeps Running Without Cycling Off
If your True fridge runs continuously without shutting down, it may be due to improper door sealing or a defrost system failure. True doors are heavy and depend on precise gasket alignment. A broken door hinge, worn-out gasket, or failed defrost timer can cause the compressor to overwork, leading to increased energy use and premature wear.
Frost Buildup on Evaporator Coils
True refrigerators are designed to defrost automatically. However, if the defrost timer or heater malfunctions, thick frost can accumulate on the evaporator coils, blocking airflow and causing cooling issues. This is common in high-humidity environments like restaurant kitchens. Replacing the faulty defrost component and fully defrosting the unit are standard procedures.
Water Pooling Inside the Cabinet
Water leaking or pooling at the bottom of the cabinet typically indicates a clogged or frozen drain line. In True units, the defrost system routes water through a drain tube to an evaporation pan. If the tube is blocked, water backs up inside the fridge. Clearing the drain line and ensuring the unit is level usually solves the issue.
Interior Lights Not Working
If the interior LED lights flicker or don't turn on, the problem may lie in the door switch or the LED driver. Because many True models are used in commercial environments, constant door traffic can wear out the switch. Replacing the switch or driver board restores full lighting without affecting refrigeration performance.
Loud Fan or Motor Noise
While True refrigerators are known for their industrial-strength fans, excessive noise from the evaporator or condenser fan motor often signals bearing failure or ice interference. If the sound becomes irregular or high-pitched, inspecting and replacing the noisy fan motor is advised to avoid airflow disruption.
Digital Display Errors or Malfunctions
Some newer True models feature digital temperature readouts and control interfaces. If the display shows an error code, goes blank, or becomes unresponsive, it may indicate a faulty control board, power supply issue, or sensor failure. A technician can access the diagnostics mode to pinpoint the problem and reset or replace the board if needed.
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What our clients say about us
We served more than 100,000 households!
Real feedback from homeowners
"Great service. Refrigerator issue resolved in a timely manner. Andre projected a polite, friendly demeanor "
"Had an issue with our electric stove, and John fixed it with ease. Great service and very professional. Will recommend to others."
"I contacted the company Alansy LLC. In our office the refrigerator LG broke down. Technicians Arrived quickly. Professionals. Identified the malfunction quickly and correctly. Diagnostics at the highest level. Repair was done on the same day. I recommend this company to everyone. "
"Quick and reliable service. My dryer was fixed the same day I called, and the repair was done to a high standard. Highly satisfied with the results. "
"Outstanding experience. Scheduled an appointment for the day after I called. Showed up during scheduled window. Within 15 minutes had the drier apart and the issue diagnosed. Explained and showed me the issue and was clear about pricing for repairs. Had parts on hand and repairs completed within 30 minutes. "
"The Walk in cooler in my restaurant is broken. I called Alansy LLC. The technicians arrived very quickly and carried out diagnostics. All technicians are professionals. My LARKIN refrigerator was repaired. I recommend this company to all restaurant and store owners. Everything is just great."
Our 3-Step Process to Fix Your Appliances
1
Call Us
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2
Book Your Service
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3
Get It Fixed
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Discover the benefits of choosing Alansy Appliance Repair
Best Value Guarantee
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Our team consists of certified and friendly professionals who treat your home with care and respect
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We use high-quality replacement parts, each covered by a 6-month warranty for your peace of mind
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