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Electrolux Ice Maker Repair in Ponte Vedra

1-Year Warranty on Labour & 6-Month Warranty on Original Parts. Certified Appliance Repair Technicians with 7+ Years of Trusted Experience

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4.7 - Excellent
The average rating for our Specialists is 4.7, based on 173 reviews

Common Ice Maker Issues

Electrolux ice maker not producing ice
Electrolux French door refrigerators use the IM116000 ice maker, which commonly fails after 2 to 4 years. Symptoms include no production despite power and water reaching the unit. Electrolux issued service bulletins on this assembly — replacement with the updated kit resolves the issue permanently.
Electrolux ice maker frozen over
Electrolux ice compartments are prone to frost buildup when the freezer door gasket weakens or the auto-close hinge fails to fully shut. Florida humidity worsens this. Thaw the area, replace any damaged gasket, and confirm the door auto-closes — a hinge spring kit is often needed.
Electrolux ice maker leaking water inside fridge
Electrolux ice maker leaks usually come from a cracked water reservoir, frozen drain line, or stuck inlet valve. The reservoir is mounted at the back of the fresh food section and can crack from pressure cycles. Replacement stops the leak and restores reliable operation.
Electrolux dispenser auger not rotating
If the Electrolux dispenser door opens but no ice comes out, the auger motor or its drive coupling has failed. The motor is behind the ice bin and is accessible after bin removal. A failed motor is the typical cause — replacement restores dispensing function quickly.
Electrolux IQ-Touch display showing ice maker error
Electrolux IQ-Touch refrigerators display fault codes when the ice maker thermistor, motor, or fill valve faults. Note the exact code and clear it via the control panel. If the code returns immediately, professional diagnostic with a multimeter identifies the failed component for OEM replacement.
Electrolux ice clumping in bin
Clumped Electrolux ice usually indicates freezer temperature fluctuation from a degraded gasket or failing defrost system. In Florida's humid climate, gasket integrity is critical. Inspect the seal and verify freezer holds steady at 0 to 5°F throughout the day — both factors prevent clumping.
Electrolux ice maker overfilling and overflowing
Overfilled Electrolux ice maker trays result from a stuck inlet valve that doesn't close fully. Water keeps entering after the fill cycle ends, freezing into a solid block over the tray. Valve replacement is the reliable fix and prevents repeat overflow events.
Electrolux ice tastes plastic or chemical
Off-tasting Electrolux ice usually traces to an expired PureAdvantage filter or stagnant water in the supply. Replace the filter every six months and discard the first two ice batches after replacement. Persistent odors may require reservoir cleaning or replacement.

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Electrolux is a Swedish multinational home appliance manufacturer founded in Stockholm in 1919 by Axel Wenner-Gren. The company grew rapidly through acquisitions and by the mid-20th century had become one of the world's largest appliance producers. Electrolux acquired Frigidaire from General Motors in 1986 and has since maintained a significant presence in the North American residential market. The brand produces a comprehensive range of home appliances including front-load and top-load washers, electric and gas dryers, French door and side-by-side refrigerators, built-in and freestanding ranges, wall ovens, and dishwashers. Electrolux appliances are positioned in the mid-to-premium tier and are known for their European-influenced design aesthetic, energy efficiency ratings, and feature-rich control systems. In Jacksonville-area homes, Electrolux front-load washers and matching pedestals, along with their French door refrigerators, are among the most commonly encountered models during residential service calls.

Our technicians regularly service Electrolux residential appliances throughout Jacksonville and northeast Florida. We are thoroughly familiar with Electrolux's diagnostic code systems and have resolved a wide range of issues across their washer, dryer, refrigerator, and range lines. For Electrolux front-load washers, we frequently address E13 and E21 drain errors, door boot seal replacements, bearing failures, and control board diagnostics. For Electrolux refrigerators, we handle sealed system issues, evaporator fan motor replacements, ice maker malfunctions, and water dispenser faults. We use OEM and OEM-compatible Electrolux parts and carry the most commonly needed components for efficient same-visit repairs.

Electrolux ice maker not producing ice: Electrolux French door refrigerators use the IM116000 ice maker, which commonly fails after 2 to 4 years. Symptoms include no production despite power and water reaching the unit. Electrolux issued service bulletins on this assembly — replacement with the updated kit resolves the issue permanently. | Electrolux ice maker frozen over: Electrolux ice compartments are prone to frost buildup when the freezer door gasket weakens or the auto-close hinge fails to fully shut. Florida humidity worsens this. Thaw the area, replace any damaged gasket, and confirm the door auto-closes — a hinge spring kit is often needed. | Electrolux ice maker leaking water inside fridge: Electrolux ice maker leaks usually come from a cracked water reservoir, frozen drain line, or stuck inlet valve. The reservoir is mounted at the back of the fresh food section and can crack from pressure cycles. Replacement stops the leak and restores reliable operation. | Electrolux dispenser auger not rotating: If the Electrolux dispenser door opens but no ice comes out, the auger motor or its drive coupling has failed. The motor is behind the ice bin and is accessible after bin removal. A failed motor is the typical cause — replacement restores dispensing function quickly. | Electrolux IQ-Touch display showing ice maker error: Electrolux IQ-Touch refrigerators display fault codes when the ice maker thermistor, motor, or fill valve faults. Note the exact code and clear it via the control panel. If the code returns immediately, professional diagnostic with a multimeter identifies the failed component for OEM replacement.

Every Electrolux repair starts with pulling the appliance's fault code history and performing a systematic physical inspection to confirm the root cause. Electrolux control boards store multiple fault codes that help us trace intermittent problems — we use this data to repair the actual cause rather than just the symptom. Once diagnosed, we source the correct Electrolux-compatible component and complete the repair at your home. For washing machines, we finish with a full wash cycle including spin verification. For refrigerators, we confirm temperature stabilization before leaving. All repairs include a 90-day labor warranty.

What our clients say about us

We served more than 100,000 households!
Real feedback from homeowners

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"Great service. Refrigerator issue resolved in a timely manner. Andre projected a polite, friendly demeanor "

2 months ago
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"Had an issue with our electric stove, and John fixed it with ease. Great service and very professional. Will recommend to others."

3 months ago
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"I contacted the company Alansy LLC. In our office the refrigerator LG broke down. Technicians Arrived quickly. Professionals. Identified the malfunction quickly and correctly. Diagnostics at the highest level. Repair was done on the same day. I recommend this company to everyone. "

4 months ago
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"Quick and reliable service. My dryer was fixed the same day I called, and the repair was done to a high standard. Highly satisfied with the results. "

4 months ago
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"Outstanding experience. Scheduled an appointment for the day after I called. Showed up during scheduled window. Within 15 minutes had the drier apart and the issue diagnosed. Explained and showed me the issue and was clear about pricing for repairs. Had parts on hand and repairs completed within 30 minutes. "

5 months ago
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"The Walk in cooler in my restaurant is broken. I called Alansy LLC. The technicians arrived very quickly and carried out diagnostics. All technicians are professionals. My LARKIN refrigerator was repaired. I recommend this company to all restaurant and store owners. Everything is just great."

5 months ago

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FAQ

How much does Electrolux ice maker repair cost in Jacksonville?

Electrolux ice maker repairs in Jacksonville typically range from $180 to $450. The IM116000 replacement assembly runs $250 to $380 including labor. Control board work is higher. We provide written estimates after diagnosis with no surprises.

Is the Electrolux IM116000 ice maker a known problem?

Yes, the IM116000 ice maker has well-documented reliability issues in Electrolux French door models. Electrolux released updated versions of the assembly to address common failures. We install the latest revision for longer service life.

Should I repair or replace my Electrolux refrigerator?

Electrolux French door refrigerators retail for $2,000 to $4,500 and are usually worth repairing. The ice maker is a known weak point but other components are reliable. We give honest repair-versus-replace advice based on the unit's overall condition.

Do you use OEM Electrolux ice maker parts?

Yes, we install only OEM Electrolux assemblies including the updated IM116000 kit. Aftermarket equivalents have caused recurring failures on these units. OEM parts protect long-term reliability and match the original electronic controls precisely.