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4.7 - Excellent

Viking Ice Maker Repair in Neptune Beach

1-Year Warranty on Labour & 6-Month Warranty on Original Parts. Certified Appliance Repair Technicians with 7+ Years of Trusted Experience

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Reviews
4.7 - Excellent
The average rating for our Specialists is 4.7, based on 173 reviews

Common Ice Maker Issues

Viking built-in undercounter ice maker not making ice
Viking VUIM150 and similar undercounter ice makers commonly fault from clogged water filters, inlet valve wear, or scale buildup on the evaporator plate. Replace the filter at Viking's interval and run the cleaning cycle with the recommended solution. Persistent issues need professional diagnostic.
Viking ice maker not draining properly
Viking undercounter ice makers require gravity drainage or an optional drain pump. If water pools in the bin, the drain hose is clogged or kinked, or the pump has failed. Clear the hose and verify slope. Pump replacement is needed if the original unit fails.
Viking ice cubes cloudy or hollow
Cloudy or hollow Viking cubes usually indicate scale buildup on the evaporator or insufficient water flow to the freeze plate. Run the descaling cycle with Viking-approved cleaner and verify filter freshness. Persistent issues may require professional cleaning of internal water lines.
Viking ice maker leaking under cabinet
Viking undercounter leaks often appear under custom cabinets and threaten flooring. Shut off the water at the inline valve and call for service immediately. Common sources include cracked reservoirs, failed inlet valves, or clogged drain hoses. Fast response protects surrounding cabinetry.
Viking ice maker compressor not running
A Viking ice maker with no compressor activity may have a failed start relay, capacitor, or thermostat. Listen for a faint hum followed by clicking — this signals an overload trip. Professional diagnostic with refrigeration tools identifies the failed component for OEM replacement.
Viking ice production slow
Slow Viking ice production typically traces to a dirty condenser, clogged filter, or weak compressor. Vacuum the condenser coils at the front grille every six months. Viking undercounters target 25 to 50 pounds per day — anything significantly less needs diagnosis.
Viking ice maker noisy operation
Loud Viking operation usually indicates worn fan motor bearings, a failing compressor mount, or scale-vibrating water lines. Inspect the unit at the front grille for visible obstructions. Persistent noise warrants professional inspection — Viking premium components are quiet when healthy.
Viking ice maker control panel not responding
Unresponsive Viking control panels indicate a board fault or wiring issue. Try a 5-minute breaker reset. If the panel stays dark or unresponsive, the board needs Viking-specific diagnostic with OEM replacement. Premium boards are calibrated to the specific undercounter model.

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Viking Range is an American luxury appliance brand founded in 1984 in Greenwood, Mississippi by Fred Carl Jr., a builder and contractor who wanted a commercial-style gas range in his home kitchen. Viking is widely credited with popularizing the professional-style residential kitchen appliance category — bringing heavy-duty, restaurant-inspired cooking equipment into the home for the first time at scale. The company introduced its original 48-inch professional range in 1987 and built a loyal following among serious home cooks who wanted genuine high-BTU performance from a residential range. Viking was acquired by the Middleby Corporation in 2012 and has continued expanding its lineup. Today Viking produces professional ranges, dual-fuel and all-gas models, built-in refrigerators, dishwashers, outdoor grills, and ventilation. Viking appliances are found in Jacksonville's high-end custom homes and luxury kitchen renovations where professional cooking performance is a priority.

Our technicians service Viking residential appliances in Jacksonville-area homes, with experience across the brand's professional ranges, built-in refrigerators, and dishwashers. Viking gas ranges require specific knowledge of their high-BTU burner systems, dual-fuel oven configurations, and electronic ignition controls — and our team has that working knowledge. We diagnose and repair Viking range issues including sealed burner failures, igniter faults, oven temperature sensor replacements, convection fan motor issues, and gas valve diagnostics. For Viking refrigerators, we handle sealed system diagnostics, ice maker malfunctions, and control board issues. We source Viking-compatible parts through specialist channels and handle these premium units with appropriate care.

Viking built-in undercounter ice maker not making ice: Viking VUIM150 and similar undercounter ice makers commonly fault from clogged water filters, inlet valve wear, or scale buildup on the evaporator plate. Replace the filter at Viking's interval and run the cleaning cycle with the recommended solution. Persistent issues need professional diagnostic. | Viking ice maker not draining properly: Viking undercounter ice makers require gravity drainage or an optional drain pump. If water pools in the bin, the drain hose is clogged or kinked, or the pump has failed. Clear the hose and verify slope. Pump replacement is needed if the original unit fails. | Viking ice cubes cloudy or hollow: Cloudy or hollow Viking cubes usually indicate scale buildup on the evaporator or insufficient water flow to the freeze plate. Run the descaling cycle with Viking-approved cleaner and verify filter freshness. Persistent issues may require professional cleaning of internal water lines. | Viking ice maker leaking under cabinet: Viking undercounter leaks often appear under custom cabinets and threaten flooring. Shut off the water at the inline valve and call for service immediately. Common sources include cracked reservoirs, failed inlet valves, or clogged drain hoses. Fast response protects surrounding cabinetry. | Viking ice maker compressor not running: A Viking ice maker with no compressor activity may have a failed start relay, capacitor, or thermostat. Listen for a faint hum followed by clicking — this signals an overload trip. Professional diagnostic with refrigeration tools identifies the failed component for OEM replacement.

Viking appliance repairs begin with a thorough diagnostic appropriate to the unit's professional-grade engineering. For gas ranges and dual-fuel models, we inspect the burner system, gas delivery components, electronic ignition, and oven control systems before identifying the root cause. Viking appliances often have heavier-duty components than standard residential units, and our technicians account for this in both diagnosis and repair. We source correct Viking-compatible parts and complete all repairs at your home, followed by a full operational test — including burner ignition verification, oven temperature calibration, and convection fan confirmation. All Viking repairs carry a 90-day labor warranty.

What our clients say about us

We served more than 100,000 households!
Real feedback from homeowners

Reviews

"Great service. Refrigerator issue resolved in a timely manner. Andre projected a polite, friendly demeanor "

2 months ago
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"Had an issue with our electric stove, and John fixed it with ease. Great service and very professional. Will recommend to others."

3 months ago
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"I contacted the company Alansy LLC. In our office the refrigerator LG broke down. Technicians Arrived quickly. Professionals. Identified the malfunction quickly and correctly. Diagnostics at the highest level. Repair was done on the same day. I recommend this company to everyone. "

4 months ago
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"Quick and reliable service. My dryer was fixed the same day I called, and the repair was done to a high standard. Highly satisfied with the results. "

4 months ago
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"Outstanding experience. Scheduled an appointment for the day after I called. Showed up during scheduled window. Within 15 minutes had the drier apart and the issue diagnosed. Explained and showed me the issue and was clear about pricing for repairs. Had parts on hand and repairs completed within 30 minutes. "

5 months ago
Reviews

"The Walk in cooler in my restaurant is broken. I called Alansy LLC. The technicians arrived very quickly and carried out diagnostics. All technicians are professionals. My LARKIN refrigerator was repaired. I recommend this company to all restaurant and store owners. Everything is just great."

5 months ago

Our 3-Step Process to Fix Your Appliances

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Contact our team 24/7 and tell us about your issue

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Get It Fixed

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Our 4 Guarantees – Your Peace of Mind

Discover the benefits of choosing Alansy Appliance Repair

Best Value Guarantee

Affordable Repairs, No Compromises

We offer competitive pricing without hidden fees, ensuring you get excellent service at a fair price

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Best Quality Guarantee

Guaranteed Quality Workmanship

We back our work with a 1-year guarantee. You can trust us to get it right the first time

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Expert Technicians You Can Count On

Our team consists of certified and friendly professionals who treat your home with care and respect

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Parts Guarantee

6-Month Warranty on Parts

We use high-quality replacement parts, each covered by a 6-month warranty for your peace of mind

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Don’t wait – call our experts and get your appliance fixed today!

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FAQ

How much does Viking ice maker repair cost in Jacksonville?

Viking undercounter ice maker repairs in Jacksonville typically range from $250 to $700. Sealed system or compressor work trends to the higher end. We provide written estimates after diagnosis with confirmed parts pricing before ordering.

Is my Viking undercounter ice maker worth repairing?

Viking VUIM and similar undercounter ice makers retail $2,500 to $4,500. Repair is almost always the right financial choice. We provide honest repair-versus-replace recommendations only when multiple major components fail on an older unit.

Do you use OEM Viking parts?

Yes, we install genuine Viking OEM parts including inlet valves, control boards, and pump assemblies. Viking premium electronics are calibrated to specific undercounter models — aftermarket parts often cause new faults. OEM ensures long-term reliability.

Do you protect custom paneling around Viking undercounters?

Yes, we're careful with custom paneling and surrounding cabinetry. Most Viking undercounter repairs are performed by sliding the unit forward without panel removal. When access requires panel work, we photograph alignment and reinstall to original specification.