googleReviews
4.7 - Excellent

Defy Refrigerator Repair

1-Year Warranty on Labour & 6-Month Warranty on Original Parts. Certified Appliance Repair Technicians with 7+ Years of Trusted Experience

_phone_w
(904)217-2520
calendar2
Book Repair Online
Book Now
Online Booking Available 24/7
book-us
Reviews
4.7 - Excellent
The average rating for our Specialists is 4.7, based on 173 reviews

Common Refrigerator Issues

Fridge Is Running but Not Cooling
In many Defy top-freezer models, cooling failure while the lights and fan are still on is often caused by a blocked capillary tube or a failing compressor. Unlike advanced inverter systems, Defy uses traditional compressors that may overheat and cut out if overworked. This can happen after long power outages or brownouts, which are common in regions where Defy appliances are popular. An overloaded start relay or faulty overload protector may also prevent the compressor from starting properly.
Excessive Frost Build-Up in Freezer
While most Defy refrigerators use a basic frost-free system, many models especially older ones rely on partial manual defrosting. If thick ice forms on the back wall or around the fan cover, it's likely that the defrost cycle isn't activating. This is often due to a failed defrost timer, which is a common failure point in Defy's mechanical control systems. When this happens, airflow becomes restricted, causing uneven temperatures and reduced efficiency.
Water Collecting in Bottom of Fridge
If you notice water pooling at the bottom of your Defy fridge, it's likely the result of a blocked or poorly aligned defrost drain. In many Defy designs, the drain outlet is narrow and can easily clog with food debris or mold. Water from the defrost cycle then spills into the fresh food section instead of draining to the evaporation tray. Cleaning the drain and ensuring proper tilt of the appliance can prevent repeated leaks.
Freezer Works but Fridge Is Warm
This is a common symptom of evaporator fan failure or an iced-over air duct in single-evaporator Defy refrigerators. Since one fan is responsible for distributing cold air to both compartments, any disruption can leave the fridge too warm while the freezer stays cold. Power surges can also burn out the fan motor or affect the mechanical damper that regulates airflow. The issue often requires replacing the fan or manually defrosting the unit.
Loud Rattling or Buzzing During Operation
Defy refrigerators are known for their simplicity, but that sometimes means more mechanical noise. A frequent source of buzzing or rattling is the condenser fan motor or loose back panel components. If the fridge isn't level, the vibrations can amplify, especially during startup or shutoff cycles. Over time, worn fan bearings can also lead to whining or grinding sounds, indicating a need for replacement before further damage occurs.
Fridge Interior Light Not Working
If your Defy fridge light isn't turning on when the door opens, it's often more than just a bulb issue. In many models, the door switch wears out or sticks due to dust and humidity, especially in coastal or rural environments. This switch also controls defrost cycles in some designs, so failure can have a wider impact. Replacing the door switch is a simple but important fix to restore both visibility and proper function.
Control Dial Not Changing Temperature
Unlike many modern brands, Defy often uses mechanical dials instead of digital controls. Over time, these knobs can strip internally or disconnect from the actual thermostat. As a result, changing the dial setting has no effect on the temperature. In some cases, the thermostat itself fails, causing the fridge to run constantly or not at all. Thermostat replacement is a common and cost-effective repair on these models.
Fridge Runs Constantly and Uses Excess Power
If your Defy refrigerator runs nonstop, it may be due to dirty condenser coils or a damaged door gasket. Poor airflow around the condenser especially if it's placed close to a wall forces the unit to work harder. In addition, worn door seals allow warm air to enter, triggering longer compressor cycles. Checking the seal, cleaning the rear coils, and ensuring proper spacing can significantly improve efficiency and reduce wear on the compressor

Fast. Reliable. Affordable.

Local Technician Available Today

Call Now for Fast Service!

phone
(904)217-2520
calendar2
Book Repair Online
CTA element

What our clients say about us

We served more than 100,000 households!
Real feedback from homeowners

Reviews

"Great service. Refrigerator issue resolved in a timely manner. Andre projected a polite, friendly demeanor "

2 months ago
Reviews

"Had an issue with our electric stove, and John fixed it with ease. Great service and very professional. Will recommend to others."

3 months ago
Reviews

"I contacted the company Alansy LLC. In our office the refrigerator LG broke down. Technicians Arrived quickly. Professionals. Identified the malfunction quickly and correctly. Diagnostics at the highest level. Repair was done on the same day. I recommend this company to everyone. "

4 months ago
Reviews

"Quick and reliable service. My dryer was fixed the same day I called, and the repair was done to a high standard. Highly satisfied with the results. "

4 months ago
Reviews

"Outstanding experience. Scheduled an appointment for the day after I called. Showed up during scheduled window. Within 15 minutes had the drier apart and the issue diagnosed. Explained and showed me the issue and was clear about pricing for repairs. Had parts on hand and repairs completed within 30 minutes. "

5 months ago
Reviews

"The Walk in cooler in my restaurant is broken. I called Alansy LLC. The technicians arrived very quickly and carried out diagnostics. All technicians are professionals. My LARKIN refrigerator was repaired. I recommend this company to all restaurant and store owners. Everything is just great."

5 months ago

Our 3-Step Process to Fix Your Appliances

logo
1

Call Us

Contact our team 24/7 and tell us about your issue

calendar2
2

Book Your Service

We’ll connect you with a technician to schedule your repair

3

Get It Fixed

Your appliance will be repaired quickly and professionally

Our 4 Guarantees – Your Peace of Mind

Discover the benefits of choosing Alansy Appliance Repair

Best Value Guarantee

Affordable Repairs, No Compromises

We offer competitive pricing without hidden fees, ensuring you get excellent service at a fair price

book-us
Best Quality Guarantee

Guaranteed Quality Workmanship

We back our work with a 1-year guarantee. You can trust us to get it right the first time

check-shield
Best Crew Guarantee

Expert Technicians You Can Count On

Our team consists of certified and friendly professionals who treat your home with care and respect

star-banner
Parts Guarantee

6-Month Warranty on Parts

We use high-quality replacement parts, each covered by a 6-month warranty for your peace of mind

configuration

Don’t wait – call our experts and get your appliance fixed today!

_phone_w
Get Help Now
calendar2
Book Repair Online
appliance repair specialist