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4.7 - Excellent

GE Refrigerator Repair Service

Professional refrigerator repair service for GE in Jacksonville.

24/7 urgent service, 1-year labor warranty, and 6-month parts guarantee.

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(904)217-2520
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Reviews
4.7 - Excellent
The average rating for our Specialists is 4.7, based on 173 reviews

Comprehensive GE Appliance Repair Solutions

ALANSY Appliance repair & Refrigeration restores GE refrigerators and freezers to dependable cooling. We commonly repair lights on but not cooling warm fridge cold freezer and water dispenser not working. Diagnosis includes fans thermistors control modules water valves and sealed system checks. After repair we confirm stable temps and proper operation.

Common GE refrigerator problems

Lights on but not cooling
GE units can appear normal while the control system fails to drive the compressor.
Warm fridge cold freezer
Airflow from the freezer can be blocked by frost or a failed fan.
Water dispenser not working
We inspect the filter housing check the door switch and test the inlet valve. Then we correct pressure issues and frozen lines.
Ice maker overflow or no ice
We verify fill tube condition freezer temperature and ice maker cycling. If needed we replace the valve or ice maker assembly.
Loud fan noise
A noisy fan can signal ice contact or worn bearings. We remove ice verify defrost and replace the motor if needed.
Touchscreen or Digital Controls Unresponsive
In GE Profile and Caf? models, unresponsive control panels may indicate a failed user interface board or power control module. Sometimes, moisture behind the panel or a failed communication link between UI and mainboard causes the screen to go blank or freeze. Soft resets can temporarily restore functionality, but recurring issues often require component replacement.
Ice Maker Not Producing Ice or Making Hollow Cubes
GE ice makers are prone to issues like low production, hollow cubes, or total failure. Common causes include low water pressure, a clogged filter, or a faulty water inlet valve. In models with advanced sensors, such as GE Opal or GE Profile, even slight filter restrictions can shut off ice production. Replacing the filter and inspecting the water line usually resolves the problem.
Fridge Running Continuously or Never Reaching Temperature
If your GE fridge runs constantly or fails to maintain target temperature, it may be due to dirty condenser coils, faulty thermistors, or a failing compressor. In some cases, the control board fails to recognize that the desired temp has been reached, keeping the system running unnecessarily. Regular coil cleaning and a diagnostic test of sensors and board logic can restore proper cycling.

Fast. Reliable. Affordable.

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GE refrigerators are the most common brand we service in Jacksonville — they're in more homes than any other single brand, across every neighborhood and price tier. From basic top freezer models in apartment complexes to Profile Series French door refrigerators in renovated kitchens, GE's comprehensive lineup means almost every household in Jacksonville has encountered a GE refrigerator at some point. GE Appliances is now owned by Haier but continues to operate largely independently under the GE brand. The product line covers everything from entry-level top freezer models through the mid-range Cafe series to the higher-end Profile and Monogram configurations. Each tier has distinct features and service characteristics, but they all share GE's extensive parts network — one of the best in the appliance industry. The Profile Series has become particularly common in Jacksonville's mid-range new construction and renovation market. The French door configuration, filtered water dispenser, and door-in-door storage have proven popular, and the Profile's reliability record is solid. When Profile refrigerators do fail, the failures tend to be in the electronic systems and ice maker rather than the sealed cooling system.

What our clients say about us

We served more than 100,000 households!
Real feedback from homeowners

Reviews

"Great service. Refrigerator issue resolved in a timely manner. Andre projected a polite, friendly demeanor "

2 months ago
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"Had an issue with our electric stove, and John fixed it with ease. Great service and very professional. Will recommend to others."

3 months ago
Reviews

"I contacted the company Alansy LLC. In our office the refrigerator LG broke down. Technicians Arrived quickly. Professionals. Identified the malfunction quickly and correctly. Diagnostics at the highest level. Repair was done on the same day. I recommend this company to everyone. "

4 months ago
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"Quick and reliable service. My dryer was fixed the same day I called, and the repair was done to a high standard. Highly satisfied with the results. "

4 months ago
Reviews

"Outstanding experience. Scheduled an appointment for the day after I called. Showed up during scheduled window. Within 15 minutes had the drier apart and the issue diagnosed. Explained and showed me the issue and was clear about pricing for repairs. Had parts on hand and repairs completed within 30 minutes. "

5 months ago
Reviews

"The Walk in cooler in my restaurant is broken. I called Alansy LLC. The technicians arrived very quickly and carried out diagnostics. All technicians are professionals. My LARKIN refrigerator was repaired. I recommend this company to all restaurant and store owners. Everything is just great."

5 months ago

Our 3-Step Process to Fix Your Appliances

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Call Us

Contact our team 24/7 and tell us about your issue

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Book Your Service

We’ll connect you with a technician to schedule your repair

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Get It Fixed

Your appliance will be repaired quickly and professionally

GE is our highest-volume refrigerator repair brand by a significant margin. We've worked through every GE refrigerator failure mode across all product tiers, and the diagnostic sequences are second nature. Parts availability is excellent — GE Appliances runs one of the most comprehensive parts networks in the country, with most components available same-day from local distributors. For Profile and Cafe models, we've worked through enough electronic control failures to have a clear testing sequence that identifies board failures versus display failures versus power supply issues.

Our 4 Guarantees – Your Peace of Mind

Discover the benefits of choosing Alansy Appliance Repair

Best Value Guarantee

Affordable Repairs, No Compromises

We offer competitive pricing without hidden fees, ensuring you get excellent service at a fair price

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Best Quality Guarantee

Guaranteed Quality Workmanship

We back our work with a 1-year guarantee. You can trust us to get it right the first time

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Best Crew Guarantee

Expert Technicians You Can Count On

Our team consists of certified and friendly professionals who treat your home with care and respect

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Parts Guarantee

6-Month Warranty on Parts

We use high-quality replacement parts, each covered by a 6-month warranty for your peace of mind

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Don’t wait – call our experts and get your appliance fixed today!

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FAQ

Fridge Is On but Not Cooling

A common issue in GE refrigerators is when the interior lights and fans are running, but the unit isn't cooling. This often points to a failed main control board especially in newer models with inverter compressors. GE uses sophisticated electronic boards to manage compressor speed, and when this board fails, the fridge appears on but stays warm. Diagnosing this requires testing the board's voltage output to the compressor and may require a replacement.

Freezer Cold but Refrigerator Warm

In many GE models with a single evaporator, if the freezer stays cold but the fridge warms up, the issue often lies in the evaporator fan motor or a blocked air duct. Another known problem is ice buildup around the air damper, especially in high-humidity climates. If the fan stops working or airflow is obstructed, the fridge won't receive enough cold air, even though the freezer works properly.

Clicking or Ticking Sound Repeatedly

GE refrigerators, particularly older Top-Freezer models, are known for a distinct clicking sound when the compressor relay fails. In newer models, rapid clicking can also come from a failing inverter board or compressor startup circuit. While occasional clicks are normal during cycling, constant clicking without cooling indicates a startup failure and should be inspected by a technician.

Frost or Ice Buildup in Freezer Compartment

Even in GE Frost-Free models, excessive frost buildup may occur due to a failed defrost heater, sensor, or control board. When the automatic defrost cycle fails, ice accumulates on the evaporator coils, restricting airflow and causing inconsistent temperatures. This is especially common in GE Profile models with rear-mounted evaporators. A multi-point diagnostic is needed to test defrost system continuity.

Water or Moisture Under Crisper Drawers

Water pooling beneath drawers is usually the result of a clogged defrost drain. GE fridges route defrost water through narrow drain channels that can easily get blocked by food particles or mold. In some models, the drain heater (if present) may also fail, leading to freeze-ups and overflows. Cleaning the drain tube and verifying heater function are critical to preventing recurrent leaks.