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4.7 - Excellent

LG Refrigerator Repair

1-Year Warranty on Labour & 6-Month Warranty on Original Parts. Certified Appliance Repair Technicians with 7+ Years of Trusted Experience

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4.7 - Excellent
The average rating for our Specialists is 4.7, based on 173 reviews

Common Refrigerator Issues

Cooling Delay After Door is Closed
LG refrigerators with Smart Inverter compressors and door sensors often exhibit delayed cooling after the door is shut, especially in newer French-door models. This behavior can occur due to Eco Mode settings or a failing door sensor misreporting the door as open. As a result, the compressor pauses unnecessarily. Disabling energy-saving modes or replacing the sensor typically resolves the issue.
Compressor Runs but Doesn't Cool Effectively
Unlike traditional rotary compressors, LG's linear compressors operate quietly sometimes misleading users into thinking the unit is running normally when it's not cooling. If the fridge or freezer temperature climbs while the compressor is active, the internal piston mechanism may be worn or the inverter board may have failed. These repairs are specific to LG and often require OEM parts.
Error Code on Display Panel (e.g. FF or ER DH)
Modern LG fridges include diagnostic codes on their display panels. Common faults like "FF" (freezer fan error) or "ER DH" (defrost heater error) usually indicate failed internal components, not user error. Each code points to a precise system fan motor, defrost circuit, or control board. LG service manuals help decode these alerts and guide accurate repairs.
InstaView Door Not Responding or Flickering
In premium LG models with InstaView doors, the glass panel may stop lighting up or respond intermittently to knocking. This usually stems from a faulty proximity sensor or a damaged ribbon cable inside the door hinge. Moisture ingress and frequent door flexing are common culprits. Careful reassembly and sealing are required to restore functionality.
Ice Maker Stuck or Not Dispensing
Many LG French-door refrigerators use a slim indoor ice maker that's prone to freezing up in humid environments. If cubes jam inside or the dispenser motor fails to engage, the issue could be a blocked fill tube, failed auger motor, or a misaligned bucket. Regular defrosting and seal inspection are key to preventing this problem long-term.
Water Leaking from Rear or Under Crisper Drawers
Water pooling inside the fridge or under drawers in LG units is often due to a clogged defrost drain or disconnected rear drain hose. During automatic defrost, melted ice is supposed to flow to a drip tray, but when the path is blocked, it backs up into the cabinet. Clearing the drain and flushing with warm water resolves most cases.
Unusual Noises, Popping, Ticking, or Gurgling
LG refrigerators often produce operational sounds different from other brands. Linear compressors create soft ticks, while defrost cycles may cause loud pops due to plastic expansion. However, excessive gurgling or repetitive ticking may signal refrigerant flow problems or faulty dampers. Distinguishing normal from abnormal sounds helps avoid unnecessary part replacements.
Wi-Fi Connectivity Lost or App Not Syncing
For SmartThinQ-enabled LG refrigerators, Wi-Fi sync issues are common. A weak signal, outdated firmware, or router resets may disconnect the appliance from the app. In many cases, re-pairing via LG ThinQ and updating firmware restores remote monitoring and diagnostics. Persistent issues may point to a failing Wi-Fi module in the control board.

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What our clients say about us

We served more than 100,000 households!
Real feedback from homeowners

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"Great service. Refrigerator issue resolved in a timely manner. Andre projected a polite, friendly demeanor "

2 months ago
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"Had an issue with our electric stove, and John fixed it with ease. Great service and very professional. Will recommend to others."

3 months ago
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"I contacted the company Alansy LLC. In our office the refrigerator LG broke down. Technicians Arrived quickly. Professionals. Identified the malfunction quickly and correctly. Diagnostics at the highest level. Repair was done on the same day. I recommend this company to everyone. "

4 months ago
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"Quick and reliable service. My dryer was fixed the same day I called, and the repair was done to a high standard. Highly satisfied with the results. "

4 months ago
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"Outstanding experience. Scheduled an appointment for the day after I called. Showed up during scheduled window. Within 15 minutes had the drier apart and the issue diagnosed. Explained and showed me the issue and was clear about pricing for repairs. Had parts on hand and repairs completed within 30 minutes. "

5 months ago
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"The Walk in cooler in my restaurant is broken. I called Alansy LLC. The technicians arrived very quickly and carried out diagnostics. All technicians are professionals. My LARKIN refrigerator was repaired. I recommend this company to all restaurant and store owners. Everything is just great."

5 months ago

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