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Samsung Refrigerator Repair

1-Year Warranty on Labour & 6-Month Warranty on Original Parts. Certified Appliance Repair Technicians with 7+ Years of Trusted Experience

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4.7 - Excellent
The average rating for our Specialists is 4.7, based on 173 reviews

Common Refrigerator Issues

Fridge Is Running But Interior Remains Warm
Samsung refrigerators with digital inverter compressors are designed for quiet, continuous operation but that can make it harder to spot a cooling failure. If your fridge is running but not cooling, the cause may be a failed compressor relay or a communication error between the main control board and inverter. This is common after a power surge and may require replacing the PCB or inverter assembly.
Ice Maker Keeps Freezing Up or Jamming
Many Samsung owners report repeated ice maker issues especially in French door models. Water leaks, overproduction, or improper freezing often result in solid blocks of ice forming in or around the ice tray. This is typically due to a faulty fill tube heater, air infiltration through a weak gasket, or outdated firmware. Samsung has released service bulletins for some models, recommending insulation kits and updated parts.
Error Codes Like 22E, 39C or 84C on Display
Samsung refrigerators display error codes when key components malfunction. For example, code 22E indicates a freezer fan error, 39C relates to the ice maker sensor, and 84C is a compressor startup fault. These codes point to very specific issues that require diagnosis using Samsung's service mode. In most cases, a technician can access internal logs to isolate the failure and replace the defective component.
Food Freezes in the Fresh Food Section
Samsung models with Twin Cooling or Triple Cooling systems may sometimes overcool the fridge compartment, freezing vegetables or drinks. This usually happens when the temperature sensor is misreading or the airflow damper stays open too long. Firmware bugs or blocked vents can also contribute. Replacing the thermistor or recalibrating airflow controls typically resolves the issue.
Touchscreen or Digital Panel Becomes Unresponsive
On models with a Family Hub screen or digital LED interface, unresponsiveness or erratic behavior may stem from firmware errors, moisture infiltration, or low voltage. If the screen freezes or settings can't be changed, a hard reset or panel replacement may be needed. In some smart models, connectivity issues with the SmartThings app can also affect settings.
Water Dispenser Leaking or Not Dispensing
If your Samsung dispenser drips or refuses to deliver water, the problem may lie in a stuck solenoid valve, frozen water line, or faulty dispenser switch. In side-by-side models, air gaps inside the water tank can also reduce pressure. Flushing the system and inspecting the valve's continuity helps determine the root cause.
Noisy Operation, Grinding, Buzzing, or Popping Sounds
Although Samsung promotes its fridges as quiet, users often report buzzing from the back panel, grinding sounds from the fan, or loud pops during defrost. These noises typically result from ice buildup on the evaporator fan, loose components, or expanding plastic. If noises worsen during cooling cycles, it's best to inspect the fan blades and ensure proper defrosting.
Unit Stays in Demo Mode After Delivery
Some Samsung refrigerators arrive in showroom (demo) mode, where lights and display work, but cooling is disabled. If your fridge won't cool but looks fully functional, it may still be in this mode. Holding the correct button combination (usually Freezer and Lighting for 5 seconds) disables demo mode and restores normal operation. This issue is surprisingly common after installation.

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What our clients say about us

We served more than 100,000 households!
Real feedback from homeowners

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"Great service. Refrigerator issue resolved in a timely manner. Andre projected a polite, friendly demeanor "

2 months ago
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"Had an issue with our electric stove, and John fixed it with ease. Great service and very professional. Will recommend to others."

3 months ago
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"I contacted the company Alansy LLC. In our office the refrigerator LG broke down. Technicians Arrived quickly. Professionals. Identified the malfunction quickly and correctly. Diagnostics at the highest level. Repair was done on the same day. I recommend this company to everyone. "

4 months ago
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"Quick and reliable service. My dryer was fixed the same day I called, and the repair was done to a high standard. Highly satisfied with the results. "

4 months ago
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"Outstanding experience. Scheduled an appointment for the day after I called. Showed up during scheduled window. Within 15 minutes had the drier apart and the issue diagnosed. Explained and showed me the issue and was clear about pricing for repairs. Had parts on hand and repairs completed within 30 minutes. "

5 months ago
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"The Walk in cooler in my restaurant is broken. I called Alansy LLC. The technicians arrived very quickly and carried out diagnostics. All technicians are professionals. My LARKIN refrigerator was repaired. I recommend this company to all restaurant and store owners. Everything is just great."

5 months ago

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