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4.7 - Excellent

Thermador Refrigerator Repair

1-Year Warranty on Labour & 6-Month Warranty on Original Parts. Certified Appliance Repair Technicians with 7+ Years of Trusted Experience

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4.7 - Excellent
The average rating for our Specialists is 4.7, based on 173 reviews

Common Refrigerator Issues

Refrigerator Feels Warm but Interior Lights and Display Work Normally
In many Thermador models, especially built-in column systems, a non-cooling issue despite power and lights often points to a failed inverter board or a malfunctioning temperature sensor. Since Thermador units use variable-speed compressors, failure may occur silently, without the typical relay clicking seen in basic models. A diagnostic check via the control interface can help isolate whether the issue lies in the compressor control or sensor circuit.
Excess Moisture or Condensation Around Door Seals
If you're noticing moisture buildup around the doors or gaskets, it could be due to improper leveling or a failing perimeter heater. Thermador refrigerators rely on heated door frames in certain models to prevent condensation, especially in high-humidity environments. If that system fails or the unit is tilted slightly forward, water droplets may appear, eventually leading to mold or odor issues.
Ice Maker Not Producing Ice or Produces Hollow Cubes
Thermador's custom ice systems can suffer from irregular ice production, particularly in column models with under-door bins. Hollow or small cubes are usually a sign of low water pressure or a partially frozen fill tube. Additionally, the internal filter may be clogged or outdated. Resetting the ice system and flushing the line often restores normal function, but sensor recalibration might be required.
Freezer Is Cold, But Refrigerator Isn't Cooling Properly
In dual evaporator Thermador units, if the fridge feels warm while the freezer is cold, the issue is often linked to a failed evaporator fan or airflow damper. These fans operate silently, and failure can go unnoticed until food starts to spoil. Removing rear interior panels and checking airflow behind the drawers helps verify fan operation. Technicians may need to replace the fan motor or the damper control module.
Error Code Appears on Display (e.g. E24, E01)
Thermador refrigerators show diagnostic error codes on the front display when internal components fail or disconnect. Code E24 usually signals a freezer defrost issue, while E01 may indicate a communication failure between control boards. These units use Bosch-based control systems, which allow for precise diagnosis but often require factory-trained support to interpret and reset.
Interior Lights Flicker or Fade Slowly Over Time
LED lighting in Thermador models is elegantly designed but sensitive to voltage fluctuations. Flickering or dimming may be caused by failing LED driver boards or internal capacitor fatigue. In column units, a failing soft-start circuit may also affect how lights engage during door opening. Replacing the light module or control board usually restores proper brightness.
Cooling System Cycles Too Frequently or Runs Continuously
If your Thermador fridge seems to never shut off or runs in short, frequent cycles, it may indicate a calibration issue with the control board, or an internal leak in the sealed system. Thermador units rely on finely tuned thermistors and inverter boards to regulate cooling. Reprogramming or replacing the logic board and testing refrigerant pressure helps restore normal cycling.
Integrated Door Panel Becomes Misaligned Over Time
Built-in Thermador models with custom panels can develop minor sagging or misalignment over the years, especially if cabinetry settles. This may lead to uneven gaps, poor door sealing, and inefficient operation. Technicians typically adjust the hinge system and reseat the panel to ensure flush installation and restore proper pressure against the gaskets.

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What our clients say about us

We served more than 100,000 households!
Real feedback from homeowners

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"Great service. Refrigerator issue resolved in a timely manner. Andre projected a polite, friendly demeanor "

2 months ago
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"Had an issue with our electric stove, and John fixed it with ease. Great service and very professional. Will recommend to others."

3 months ago
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"I contacted the company Alansy LLC. In our office the refrigerator LG broke down. Technicians Arrived quickly. Professionals. Identified the malfunction quickly and correctly. Diagnostics at the highest level. Repair was done on the same day. I recommend this company to everyone. "

4 months ago
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"Quick and reliable service. My dryer was fixed the same day I called, and the repair was done to a high standard. Highly satisfied with the results. "

4 months ago
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"Outstanding experience. Scheduled an appointment for the day after I called. Showed up during scheduled window. Within 15 minutes had the drier apart and the issue diagnosed. Explained and showed me the issue and was clear about pricing for repairs. Had parts on hand and repairs completed within 30 minutes. "

5 months ago
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"The Walk in cooler in my restaurant is broken. I called Alansy LLC. The technicians arrived very quickly and carried out diagnostics. All technicians are professionals. My LARKIN refrigerator was repaired. I recommend this company to all restaurant and store owners. Everything is just great."

5 months ago

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