4.7 - Excellent
Viking Refrigerator Repair
1-Year Warranty on Labour & 6-Month Warranty on Original Parts. Certified Appliance Repair Technicians with 7+ Years of Trusted Experience
24/7 Service Available
Up-Front Price Quotes
1-Year Labour Guarantee
6-Month Parts Warranty
24/7 Service Available
Up-Front Price Quotes
1-Year Labour Guarantee
6-Month Parts Warranty
24/7 Service Available
Up-Front Price Quotes
1-Year Labour Guarantee
6-Month Parts Warranty
24/7 Service Available
Up-Front Price Quotes
1-Year Labour Guarantee
6-Month Parts Warranty
4.7 - Excellent
The average rating for our Specialists is 4.7, based on 173 reviews
Common Refrigerator Issues
Refrigerator Running But Not Cooling Properly
Viking refrigerators often use high-efficiency compressors and multi-speed evaporator fans, which can quietly fail without obvious signs. If your unit is running but the temperature stays too warm, the issue may lie in a failed inverter board or a malfunctioning thermistor. These components control cooling cycles and need to be properly diagnosed using the system's service mode.
Interior Lights On But Freezer Isn't Cold
This symptom is common in Viking's French door or bottom-freezer units, where a dedicated evaporator cools the freezer compartment. If the freezer feels warm but the fridge is cool, it likely indicates a faulty defrost thermostat or an iced-over evaporator coil. Performing a manual defrost and testing the defrost components is usually required to restore full functionality.
Water Leaking onto the Floor or Inside Drawers
Viking refrigerators use rear-mounted defrost drain systems, and when the drain becomes blocked by debris or ice, melted water can overflow into the interior or drip onto the floor. This is often misdiagnosed as a cooling issue but is typically solved by flushing the drain line and adjusting the cabinet's tilt angle.
Ice Maker Not Producing Ice or Stuck Mid-Cycle
If the Viking ice maker isn't making ice or seems stuck, the issue may be a frozen fill line, broken ejector motor, or malfunctioning ice level sensor. Viking's ice makers are tightly integrated and rely on accurate water pressure and electrical signals. Resetting the ice module or replacing the sensor often solves the problem.
Digital Control Panel Flashing or Unresponsive
Luxury Viking units often feature a digital display with real-time temperature readouts. If the panel flashes, shuts down randomly, or becomes non-responsive, it may signal a power board fault or shorted touchpad. Power-cycling the unit and checking voltage across the board helps isolate the issue before replacing any parts.
Fridge Is Too Cold and Freezing Produce
This overcooling issue in Viking refrigerators is commonly tied to a stuck air damper or a faulty thermistor. The fridge may stay near freezing even with proper settings. Replacing the damper control or recalibrating the sensor fixes the airflow balance and prevents damage to fresh food.
Loud Buzzing or Rattling Noise from Rear or Freezer Area
Unusual noise is a frequent complaint in older Viking models. It may originate from the evaporator fan hitting ice, a loose condenser bracket, or a failing compressor relay. In built-in models, vibrations can also transfer to cabinetry. A full inspection of the fan motor, mounts, and rubber dampeners often resolves the sound.
Display Shows "Service" or Error Codes Like E1, E5
Error codes on Viking refrigerators indicate specific faults E1 may refer to a temperature sensor failure, while E5 typically relates to compressor control. These errors can often be viewed in diagnostic mode and should be addressed quickly to avoid compressor stress. A certified technician can interpret and clear these codes after repairs.
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What our clients say about us
We served more than 100,000 households!
Real feedback from homeowners
"Great service. Refrigerator issue resolved in a timely manner. Andre projected a polite, friendly demeanor "
"Had an issue with our electric stove, and John fixed it with ease. Great service and very professional. Will recommend to others."
"I contacted the company Alansy LLC. In our office the refrigerator LG broke down. Technicians Arrived quickly. Professionals. Identified the malfunction quickly and correctly. Diagnostics at the highest level. Repair was done on the same day. I recommend this company to everyone. "
"Quick and reliable service. My dryer was fixed the same day I called, and the repair was done to a high standard. Highly satisfied with the results. "
"Outstanding experience. Scheduled an appointment for the day after I called. Showed up during scheduled window. Within 15 minutes had the drier apart and the issue diagnosed. Explained and showed me the issue and was clear about pricing for repairs. Had parts on hand and repairs completed within 30 minutes. "
"The Walk in cooler in my restaurant is broken. I called Alansy LLC. The technicians arrived very quickly and carried out diagnostics. All technicians are professionals. My LARKIN refrigerator was repaired. I recommend this company to all restaurant and store owners. Everything is just great."
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